How to guides and helpful resources for all supported SVSU software.

Articles (60)

Adobe Acrobat - Main Help Page

Use Acrobat Pro to edit pdfs and use the built-in Accessibility checker to identify accessibility issues.

Adobe Photoshop

Free, Recommended Adobe Photoshop Tutorials and Resources

Adobe Premiere Rush - Video Editor (retirement 9/30/26)

Premiere Rush is a video editor that offers basic to advanced editing features but will be replaced by Premiere Pro on 9/30/2026. It recommended to use Microsoft Clipchamp available for all SVSU faculty, staff, and students.

Adobe: Sign-out of an Adobe App

This article covers how to sign out of an Adobe app, only two devices may be logged into simultaneously.

Advanced Threat Protection (ATP) for Email

Microsoft provides an Advanced Threat Protection (ATP) service that delivers SVSU additional safeguards to our existing email security controls. It is composed of two parts Safe Links and Safe Attachments.

Safe Links looks for malicious URLs. Safe Attachments looks for malicious content in email attachments.

Audacity

Audacity is a free, and easy to use audio editor and recorder software.

Azure Portal instructions for CSIS students

How to access the Azure portal, search for available software, and install software for CSIS students

Camtasia Studio

Camtasia is a video recording and editing software designed for creating tutorials, presentations, and instructional videos. It allows users to capture their screen, record audio, and edit video content using an easy-to-use interface with built-in effects and tools. At SVSU, the recommended video tools are Clipchamp or Echo360, with Camtasia available for use when those options do not meet specific needs.

Creating Inclusive Content: Universal Design

Ensuring accessibility of digital content to all users is a top priority when creating course materials or web content. Regardless of the platform used, all digital content shared with students, faculty, or staff must meet accessibility standards.

Digital Drawing in Word, Excel, PowerPoint, or OneNote with a Touchscreen Device

Use the Draw tab to annotate and highlight Microsoft 365 documents with digital ink using your finger, pen, or stylus. You can also use tools like the digital ruler for precise markings. PowerPoint availability depends on whether your university device is running the latest Microsoft 365 version.

Download the Canvas Student app (Android or iOS)

The Canvas Student app is the mobile version of Canvas available for iOS or Android. Depending on your device, not all Canvas features may be available on the app. If you are taking a quiz, you will need to be on a computer. Also, mobile browsers have limited functionality when accessing Canvas.

Dreamweaver WebDAV Settings

Use these WebDAV settings to connect to your M:\public_html\ web folder from Dreamweaver.

Google Chrome

Google Chrome is a freeware web browser developed by Google.

How to Access KnowBe4: Security Awareness Training

How to Access KnowBe4: Security Awareness Training

iClicker Cloud

SVSU supports the use of Top Hat and iClicker Cloud as audience response solutions in the classroom. In each case, you will need to decide if you will require students to use remotes (requires instructor base) or their own mobile devices (no base required) to record responses.

iClicker Cloud: Sync to Canvas

Use iClicker Cloud with students and sync their grades to your Canvas course.

Incorporating AI Into Your Daily Routine

SVSU encourages the use of Microsoft Copilot Chat, which is included in our Microsoft 365 licensing. This Knowledge Article introduces a range of generative AI tools and explains how they can support everyday academic, professional, and personal tasks.

Install SPSS on a Home Mac Computer

Install SPSS on a home Mac computer

Install SPSS on a Home Windows Computer

Install SPSS on a Home Windows Computer

Login to Multiple Office 365 Accounts

If you need to access your SVSU Office 365 account and another Office 365 account (such as a Delta account) on the same computer, use a private or incognito browser window. This allows you to sign in to a second account without interfering with your current session.

MatLab install instructions - Student

Installation instructions for MatLab software

Microsoft 365 Apps for Enterprise

Microsoft 365 Apps for Enterprise is the subscription based Office Suite offered by Microsoft.

Microsoft 365 Groups

Microsoft 365 Groups offer a powerful way to collaborate by combining communication tools, file storage, and content sharing into a single, centralized workspace.

Microsoft Planner Helps You Manage Projects

Stay organized with Microsoft Planner, a planning and project management app from Microsoft 365. Add Planner to Microsoft Teams and create new Teams based on existing plans. If you create a new plan, you will automatically create a Microsoft 365 group and syncs content.

Mobile PDF Scanner apps

Turn your mobile device into a portable scanner. View the table matrix comparison between Microsoft 365 Copilot and Adobe Scan.

Move Adobe Creative Cloud Files

Adobe will be discontinuing the Creative Cloud content synchronization process as well as synced file and folder sharing, and permanently remove the cloud-based copies of files for users. Because of this, users must move an files they want to keep from the Creative Cloud Files folder to another folder of their choice.

Mozilla Firefox

Mozilla Firefox is a free web browser.

MS Excel Training Resources

Excel allows you to create spreadsheets, charts, pivot tables, add formulas and more.

MS Forms

Create surveys, quizzes and polls and easily view collected responses in Excel.

MS Loop

Microsoft Loop is a collaborative workspace that brings people, content, and tasks together in one place. It allows teams to coauthor content in real time, share components across Microsoft 365 apps, and stay organized during projects, meetings, or ongoing work. Loop helps groups consolidate notes, plans, and updates without switching tools.

MS OneNote

Use OneNote to record and store meeting notes, keep track of to-do items, import Outlook calendar events to OneNote, apply familiar Microsoft Office formatting attributes, and much more.

MS Teams Meetings Breakout Rooms Details

MS Teams allows large meetings to be broken up into smaller Breakout Rooms. This article contains many details of the possible features faculty will encounter while using the Breakout Room option.

MS Word Help and Accessibility

Microsoft Word is a word processing application and is available in online and desktop versions.

OneDrive Help - Main Page

OneDrive for Business is Microsoft 365's cloud storage and file sharing application for organizations.  OneDrive allows you to easily store, manage, and share work files without having to contact IT.  OneDrive is accessible via the web or the OneDrive for Business sync client (desk top app).

Opening .heic Files on a Windows Computer

Opening .heic files on a Windows Computer. Converting HEIC to JPG or PNG.

Outlook Desktop Version FAQs

Frequently asked questions specifically regarding Outlook Desktop Version.

Outlook Mobile App - Add Shared Calendars

Add shared calendars to the Microsoft Outlook mobile app.

Outlook: Email Not Appearing in Inbox

There are several common reasons this may happen. Review the sections to identify and resolve the issue.

Rules
Focused Inbox
Junk Email and Allow/Block Sender Lists
Quarantine

Outlook: Sharing Folders

Sharing a folder in Outlook allows multiple team members to access email messages for easier reference, faster response times, and improved collaboration on shared office tasks.
To share a folder successfully, the owner must follow two key steps:

Personal Bookings & Shared Bookings

Microsoft Bookings is available in two primary versions:

Personal Bookings – designed for individual use, such as faculty office hours

Shared Bookings Pages – designed for teams or departments managing multiple staff calendars

Both versions are web-based tools that allow you to create customizable appointment types and enable others to easily schedule meetings, either in person or through Microsoft Teams.

PowerPoint Help - Training Resources

Microsoft Powerpoint is a presentation software that was developed to create presentation slides. It is available in online and desktop versions.

QR Code Generator

Use Adobe Express to generate QR codes.

Safari

Safari is Apple's default browser for OS X and iOS-based devices.

Save a Copy of an Email from Outlook to Local Computer

Save a Copy of an Email from Outlook to Local Computer

Screen Capture Software - SVSU Staff

There are many types of screen capture software that allow you to take a screen shot of any image on your screen.  Most of these applications allow you to annotate, copy, save or print images you capture of the contents of your monitor. The Windows Snipping tool provides screen and video snipping.

Software for Students

Student guide for various online tools they have access to where they can learn Canvas, access EchoVideo content, join a meeting in Teams, create graphics, presentations, short videos and more.

SPSS

SPSS stands for Statistical Package for the Social Sciences and it is a statistics software program that is used to analyze data.

Student Calendar Privacy Settings - Outlook

The Office 365 Calendar helps you manage class, work, and personal schedules in one place.

By default, other SVSU users can view your availability (free or busy), which makes scheduling meetings easier. They cannot see appointment details unless you have shared your calendar with them.

Student/Attendee Guide to Joining a MS Teams Meeting that Originated in Canvas

Student/Attendee Guide to Joining a MS Teams Meeting that Originated in Canvas

Student/Attendee Guide to Joining a MS Teams Meeting that was Sent Via Outlook

Step by step instructions, students should follow, to join a Teams meeting, that their instructor sent to them via Outlook appointment.

SurveyMonkey

SVSU offers access to SurveyMonkey through an Enterprise License available to faculty and staff. If you would like a license set up for your account, please contact the SVSU IT Support Center and we will be happy to assist you.

SVSU Supported Software, Hardware and Services List

List of software, hardware, and services supported by the SVSU IT Support Center categorized by type.

T4 - TerminalFour

TerminalFour (T4) is SVSU’s content management system used to manage website content. Colleges, departments, and organizations can use T4 to update web pages and upload documents to the SVSU website.

Top Hat

SVSU supports the use of Top Hat and iClicker Cloud as audience response solutions in the classroom. You can choose whether to require students to use physical remotes (which need an instructor base) or their own mobile devices (no base required) for recording responses.

Turnitin in Canvas

Turnitin is an online resource that assists students on how to avoid plagiarism and academic dishonesty through the use of Turnitin. This article demonstrates how to create an assignment using Turnitin, how students submit a file with Turnitin enabled, and where to get support for Turnitin at SVSU.

Zoom: Install the Add-In for Outlook

Use the Zoom Add-In button to quickly add Zoom meeting details to an Outlook appointment.

Zoom: Video Conferencing

Zoom Meeting Basic is included for all SVSU staff with our campus-wide licensing for Zoom Phone. Zoom is a cloud-based video communication tool it is best used for synchronous online meetings featuring screen sharing, webcam, polling, and chat.