How to guides and helpful resources for all supported SVSU software.

Articles (67)


Compliance with 508 standards should always be a priority for those creating course and web page content.  Whatever the system your content is being distributed from, ensure that uploaded media meets accessibility standards.

Accessing KnowBe4 Training

Accessing KnowBe4 Training.

Adobe Acrobat: Create, Combine, and Edit PDFs

Use Acrobat to create PDFs from an Office application or export a PDF to an Office format, add fields to PDF documents to create user-friendly, fillable forms, combine several PDFs into a single PDF, extract pages, reduce/compress your PDF file size, use Adobe Scan to create digital copies of documents and images and share them as a PDF.

Adobe Creative Cloud how to Sign-out (Manage Devices)

This article covers how to sign in and out of Adobe Creative Cloud.

Adobe Photoshop

Free, Recommended Adobe Photoshop Tutorials and Resources

Adobe Premiere Rush - Video Editor (desktop/mobile)

Premiere Rush is a beginner-friendly video editor offering basic features and functionalities. Allows you to combine videos, make Picture-in-picture (PiP), clean up audio, add transitions, and more. Sync projects across devices and save and upload to our supported platforms.

Advanced Threat Protection (ATP) for Email

Microsoft provides an Advanced Threat Protection (ATP) service that delivers SVSU additional safeguards to our existing email security controls. It is composed of two parts Safe Links and Safe Attachments.

Safe Links looks for malicious URLs. Safe Attachments looks for malicious content in email attachments.


Audacity is a free, and easy to use audio editor and recorder software.

Azure Portal instructions for CSIS students

How to access the Azure portal, search for available software, and install software for CSIS students

Camtasia Studio

Camtasia Studio is a screen recording software that allows you to create professional-looking videos of your computer's screen.

Download the Canvas Student app (Android or iOS)

The Canvas Student app (by Instructure) is the mobile version of Canvas that helps students stay current with their courses while on the go. Download the FREE Canvas app on Android and iOS devices.

Dreamweaver WebDAV Settings

Use these WebDAV settings to connect to your M:\public_html\ web folder from Dreamweaver.

Google Chrome

Google Chrome is a freeware web browser developed by Google.

How to Change Your SVSU Password

SVSU uses a Self-Service Password Reset (SSPR), allowing you to easily change or recover your password if forgotten or it has expired.

iClicker Cloud

SVSU supports the use of Top Hat and iClicker Cloud as audience response solutions in the classroom. In each case, you will need to decide if you will require students to use remotes (requires instructor base) or their own mobile devices (no base required) to record responses.

iClicker Cloud: Sync to Canvas

Use iClicker Cloud with students and sync their grades to your Canvas course.

Install SPSS on a Home Mac Computer

Install SPSS on a home Mac computer

Install SPSS on a Home Windows Computer

Install SPSS on a Home Windows Computer


iPad tips to help get started using an iDevice.

Login to Multiple Office 365 Accounts

It is sometimes necessary to sign into to your SVSU Office 365 account and another (Delta) Office 365 account on the same computer.  You can achieve this by opening a private or incognito browser window.

MatLab install instructions - Student

Installation instructions for MatLab software

Microsoft 365 Apps for Enterprise

Microsoft 365 Apps for Enterprise is the subscription based Office Suite offered by Microsoft.

Microsoft 365 Groups

Microsoft 365 Groups include communication tools, file storage and sharing.  The biggest benefit, of Microsoft 365 Groups, is not it's file storage capacity, but in it's ability to manage communication, notes and files related to a focused idea.

Microsoft Outlook Calendar

Outlook is SVSUs selected email service. Although used mainly as an email application, other popular features include a calendar, task manager, and contact manager. Find answers to the most common questions related to the Outlook Calendar.

Microsoft Planner Helps You Manage Projects

Stay organized with Microsoft Planner, a planning and project management app from Office 365. Add Planner to Microsoft Teams and create new Teams based on existing plans. If you create a new plan you will automatically create an Office 365 group and syncs content.

Mozilla Firefox

Mozilla Firefox is a free web browser.

MS Bookings & the Bookings with me Apps

Microsoft is rolling out a NEW version of Bookings called Bookings with me. It streamlines the Bookings app to offer features that individuals need vs. all the features that the original Bookings offered (that small businesses need). This page provides help for both Bookings and Bookings with me.

MS Excel Training Resources

Excel allows you to create spreadsheets, charts, pivot tables, add formulas and more.

MS Forms

Create surveys, quizzes and polls and easily view collected responses in Excel.

MS OneNote

Use OneNote to record and store meeting notes, keep track of to-do items, import Outlook calendar events to OneNote, apply familiar Microsoft Office formatting attributes, and much more.

MS Outlook FAQs

Outlook is SVSU's selected email service.  Although used mainly as an email application, other popular features include a calendar, task manager, and contact manager.  Users can choose between two computer interfaces, Outlook on the Web or Outlook desktop version, or use the Outlook app and stay connected on their mobile device.

The Outlook app gives you access to your Inbox on your mobile device (i.e., create and accept meeting invitations, add synced shared calendars, and more). It is avail

MS Teams Meetings Breakout Rooms Details

MS Teams allows large meetings to be broken up into smaller Breakout Rooms. This article contains many details of the possible features faculty will encounter while using the Breakout Room option.

MS Word Training Resources

Microsoft Word is a word processing application and is available in online and desktop versions.

OneDrive for Business Help - Main Page

OneDrive for Business is Microsoft 365's cloud storage and file sharing application for organizations.  OneDrive allows you to easily store, manage, and share work files without having to contact IT.  OneDrive is accessible via the web or the OneDrive for Business sync client (desk top app).

OneDrive: Removing a User from a Shared File

You can share your files and folders in your OneDrive so that others can view and edit the documents. At any time, you can remove any user(s) from a file that you shared with them. Once you’ve removed a user from a shared document, the person will no longer have editing or viewing permissions of that document.

Opening .heic Files on a Windows Computer

Opening .heic files on a Windows Computer. Converting HEIC to JPG or PNG.

Outlook Desktop Version FAQs

Frequently asked questions specifically regarding Outlook Desktop Version.

Outlook Mobile App - Add Shared Calendars

Add shared calendars to the Microsoft Outlook mobile app.

Outlook on the Web FAQs

Frequently asked questions specifically regarding Outlook on the Web.

Outlook: Sharing Folders

Sharing a folder in Outlook allows multiple people access to messages for the purpose of reference, efficiency in replying to important office email and other shared office tasks.  There are two parts to sharing a folder successfully; part one involves sharing a specific folder, part two involves making the higher-level folders visible.

Outlook: Top reasons you aren’t receiving an email message in your Inbox

There are a variety of reasons that a message sent to you may not end up in your inbox.  The most common reasons are:

Focused Inbox
Junk Email and Allow/Block Sender Lists

Outlook:  Managing Quarantined Emails

Microsoft Outlook is the campus-wide email system for all SVSU students, employees, and alumni.  The server implements a spam-content filter that places known spam messages into quarantine holding.

CAUTION: Execute extreme caution when viewing these messages. They have been held in quarantine for a reason. Many times because these messages are associated with SPAM or Phishing activity. Do not click links or open attachments contained within the messages.

PowerPoint Training Resources

Microsoft Powerpoint is a presentation software that was developed to create presentation slides. It is available in online and desktop versions.

QR Code Generator

Use Adobe Express to generate QR codes.


Safari is Apple's default browser for OS X and iOS-based devices.

Save a Copy of an Email from Outlook to Local Computer

Save a Copy of an Email from Outlook to Local Computer

Screen Capture Software

There are many types of screen capture software that allow you to take a screen shot of any image on your screen.  Most of these applications allow you to annotate, copy, save or print images you capture of the contents of your monitor.


SPSS stands for Statistical Package for the Social Sciences and it is a statistics software program that is used to analyze data.

Student Calendar Privacy Settings - Outlook

The Office 365 Calendar is a convenient way to keep all of your appointments in one place.  The calendar can keep track of class, work and activity schedules.  Many people appreciate the ability to check a fellow SVSU user's calendar to see if their calendar is marked as free or busy.  The ability for SVSU users to view the availability of another SVSU user's calendar speeds up the appointment making process.  Viewing availability means that users can see if a specific time is set as free or bus

Student Help for Online Tools and Software

Student guide for various online tools they have access to where they can learn Canvas, Echo360, join a meeting in Teams, create graphics, presentations, short videos and more.

Student/Attendee Guide to Joining a MS Teams Meeting that Originated in Canvas

Student/Attendee Guide to Joining a MS Teams Meeting that Originated in Canvas

Student/Attendee Guide to Joining a MS Teams Meeting that was Sent Via Outlook

Step by step instructions, students should follow, to join a Teams meeting, that their instructor sent to them via Outlook appointment.


SVSU subscribes to an Enterprise License with SurveyMonkey. This article explains how to get started, search for instructions, and get help.

SVSU Supported Software, Hardware and Services List

List of software, hardware, and services supported by the SVSU IT Support Center categorized by type.

T4 - TerminalFour

TerminalFour (T4) is SVSU's content management system. Colleges, departments, and organizations can maintain their web pages and upload documents to the SVSU website using this web application.

Top Hat

Top Hat is a great tool for flipping your classroom, maximizing student attention or providing an environment for team based learning.

Turnitin in Canvas

Turnitin is an online resource that assists students on how to avoid plagiarism and academic dishonesty through the use of Turnitin. This article demonstrates how to create an assignment using Turnitin, how students submit a file with Turnitin enabled, and where to get support for Turnitin at SVSU.

Use Adobe Scan or Office Lens Mobile Apps to Scan Paper Documents and Images to PDF

Turn your mobile device into a portable scanner. View our recommended mobile apps and view our scanning app comparison chart.

Use the Draw feature in Microsoft Apps with your Touch Device (i.e., PowerPoint, OneNote, Word, and Excel)

Streamline editing Microsoft 365 documents with Digital inking tools with your touch device using your finger, pen, or stylus to annotate and highlight text, and use the built-in digital ruler. The feature in PowerPoint would depend on if your university desktop or laptop is the most up to date Microsoft 365 version. Available via the Draw tab in the Office ribbon.

Using MS Teams to Call a Phone Number

Place a phone call from an already launched MS Teams Meeting.


Weebly is a free website builder that allows anyone to build a website.


Wix is a free website builder that allows anyone to build a website. It includes professionally designed website templates and offers full customization.  Create galleries, slideshows, blogs and much more.  Redirect your SVSU web space to the Wix hosted site.

Zoom: Install the Add-In for Outlook Desktop Version

Instructions on installing the Zoom Add-In for Outlook Desktop Version

Zoom: Video Conferencing

Zoom is a cloud-based video communication tool offered as a paid subscription and is not currently a University-wide solution. Zoom is best used for synchronous online meetings featuring screen sharing, webcam, polling, and chat. The features available depend on the account type.