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Frequently asked questions specifically regarding Outlook Desktop Version.

To prevent an email from going into Quarantine or Junk email.

Microsoft Outlook is the campus-wide email system for all SVSU students, employees, and alumni. The system uses a spam filter that automatically places suspected spam and phishing messages into a quarantine folder. You can access and review quarantined messages.

At SVSU, we prioritize security. One of the ways we demonstrate this is to make sure our organization and user's data does not fall into the wrong hands. We have turned on automatic email and attachment encryption for messages that contain personally identifiable information as well as financial data.

SVSU recommends not storing documents with sensitive information in them. Whenever possible, we ask that you delete the file and then be sure to empty the file from the recycle bin.

If removing the file is not possible use 7-Zip or MS Purview to encrypt the file.

To help protect our campus community, SVSU blocks certain file types from being sent through Outlook. These restrictions are in place to reduce the risk of viruses, malware, and other harmful content spreading through email. By limiting high-risk attachments, we help keep your computer, data, and account secure.

If you receive a Phishing email, please report it to IT Support Services by following the instructions for the version of Outlook you use.

Use the Zoom Add-In button to quickly add Zoom meeting details to an Outlook appointment.

Save a Copy of an Email from Outlook to Local Computer

Blocking unwanted emails.

The president and other’s email has been spoofed for phishing attacks.  This procedure provides guidance and instructions on how ITS will handle anti-spoofing for Executive Level email accounts that are the subject of spoofing

Use these instructions to get Email and Calendar access using the Microsoft Outlook app on your Android, iPhone, or iPad.

Choose how to handle incoming messages in a few different ways within Outlook on the web or the New Outlook (desktop app) must be toggled on.