Outlook:  Managing Quarantined Emails

Microsoft Outlook is the campus-wide email system for all SVSU students, employees, and alumni.  The server implements a spam-content filter that places known spam messages into quarantine holding. Access the list of messages held in quarantine at https://security.microsoft.com/quarantine OR spamcheck.svsu.edu. 

Review List of Quarantined Messages

1. In a web browser, go to https://security.microsoft.com/quarantine
2. The Quarantine management interface displays.
   
   
    
3. A list of review options are made available at the top right.

View Message Header

1. Click the View message header button.
   
   
    
2. Message header information is displayed.
   
   

Block Sender

If a message has been held in quarantine, it has not even made it into your Inbox.  You do not need to use the Block Sender option to futher protect your account. Blocked senders are domains and people you don't want to receive email messages to your Inbox folder. Messages received from any email address or domain in your blocked senders list are sent directly to your Junk Email folder.

1. Click the Block Sender button.
2. The sender is added to your Block sender list and a confirmation box will appear.  View Outlook Settings to add/remove senders in the list.
   

Preview Message

1. Execute extreme caution when previewing a message in quarantine!  They have been held in quarantine for a reason.  Many times because these messages are associated with SPAM or Phishing activity.  Do not click links or open attachments contained within the messages.
2. Click the Preview message button.
   
   
    
3. The message will open in an overlay panel.
   
   

Remove from Quarantine (Not Recommended)

1. Execute extreme caution when releasing a messages from quarantine!  They have been held in quarantine for a reason.  Many times because these messages are associated with SPAM or Phishing activity. Do not click links or open attachments contained within the message.
2. Click the Remove from quarantine button.
   
   
    
3. A warning dialogue window will open with text cautioning that the message will be removed from quarantine and will not be sent to a recipient Inbox.