How to Get Help

 Create Ticket (IT Services)
To create a ticket, pick a category and service, answer a few questions, and your request will be routed to the right support group.

  Self-Help
The Knowledge Base contains how-to guides, troubleshooting information, and answers to common questions.

 Search
You can search the entire portal, search the Knowledge Base, or search the Service Catalog.

 Contact Us

Hours of Operation
Sunday 1:00PM - 5:00PM
Monday/Tuesday 8:00AM - Midnight
Wednesday/Thursday 8:00AM - 11:00PM
Friday  8:00AM - 5:00PM
Saturday  10:00AM - 5:00PM

Location:  Zahnow Library, First Floor
Contact: (989) 964-4225, Toll Free (866) 827-4357 


If the Zahnow Library is closed, the IT Support Center is closed. View Library Hours


The IT Support Center is closed when the University is closed.

My Service Requests

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