Create Quick Ticket
Create Canvas Ticket
 Create Ticket (IT Services)
To create a ticket, pick a category and service, answer a few questions, and your request will be routed to the right support group.

  Self-Help
The Knowledge Base contains how-to guides, troubleshooting information, and answers to common questions.

 Search
You can search the entire portal, search the Knowledge Base, or search the Service Catalog.

 Contact Us

Location:  Zahnow Library, First Floor
Contact: (989) 964-4225, Toll Free (866) 827-4357 

  View my tickets

Please use the link below to view currently known problems that ITS is working on resolving.

ITS Known Problems

Training Opportunities

• ITS offers a variety of workshop opportunities for Faculty and Staff each semester on our supported tools. Visit svsu.edu/workshops to register.
   
• To learn more about our supported tools and how to use them, visit our
  Tools for Teaching and Workshops Offered knowledge article.

Equipment Checkout for Employees 

• Contact the ITS Support Center to discuss your equipment needs (x4225).

Did you know...

• SVSU provides access to common software applications used on campus (SPSS, MatLab, ArcGIS, SolidWorks, Office 365 Apps) 
  • SVSU Virtual Computer Labs 
    • If you have a Chromebook, Macbook, or older computer with Internet access, you can access the Virtual Labs using only your web browser (no downloads required). 
  • Available Software for Home Use
    • If you have a good computer system, you can download and run many of the applications.
       
• Respondus Lockdown Browser is now available for most Chromebooks  
• Student Technology Recommendations was compiled for those wanting to buy technology for their coursework

Windows Laptop Checkout for Registered Students Only

• Short term and long term available
  • Please consider short-term checkouts, so that other students have an opportunity to check out equipment.
• Book an appointment with the Library for a laptop checkout

  Report a Wireless / WIFI Issue

  SVSU Password Recovery Help

  Multi-Factor Authentication (MFA)

  Acceptable Use Policy