Client Portal mySupport (ITS)

ITS has compiled a list of Frequently Asked Questions.

Create Quick Ticket
Create Canvas Ticket
Create Ticket (IT Services)
To create a ticket, pick a category and service, answer a few questions, and your request will be routed to the right support group.

Self-Help
The Knowledge Base contains how-to guides, troubleshooting information, and answers to common questions.

The IT Support Center is closed when the Zahnow Library is closed.

Location: Zahnow Library, First Floor
Contact: email: support@svsu.edu, or call: (989) 964-4225

Please use the link below to view currently known problems that ITS is working on resolving.

ITS Known Problems

Training Opportunities

ITS offers a variety of workshop opportunities for Faculty and Staff each semester on our supported tools. Visit svsu.edu/workshops to register.
To learn more about our supported tools and how to use them, visit our
Tools for Teaching and Workshops Offered knowledge article.

Equipment Checkout for Employees

Did you know...

SVSU provides access to common software applications used on campus (SPSS, MatLab, ArcGIS, SolidWorks, Office 365 Apps)
- SVSU Virtual Computer Labs
  - If you have a Chromebook, Macbook, or older computer with Internet access, you can access the Virtual Labs using only your web browser (no downloads required).
- Available Software for Home Use
  - If you have a good computer system, you can download and run many of the applications.
Respondus Lockdown Browser is now available for most Chromebooks
Student Technology Recommendations was compiled for those wanting to buy technology for their coursework

Windows Laptop Checkout for Registered Students Only

Short term and long term available
- Please consider short-term checkouts, so that other students have an opportunity to check out equipment.
Book an appointment with the Library for a laptop checkout

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