During the COVID-19 situation ITS will be posting FAQ information to the knowledge base.

How to Get Help

Create Quick Ticket
Create Canvas Ticket
 Create Ticket (IT Services)
To create a ticket, pick a category and service, answer a few questions, and your request will be routed to the right support group.

  Self-Help
The Knowledge Base contains how-to guides, troubleshooting information, and answers to common questions.

 Search
You can search the entire portal, search the Knowledge Base, or search the Service Catalog.

 Contact Us

Hours of Operation - Note All support is remote only. Limited Library access by appointment only
Sunday 8:00AM - 8:00PM
Monday-Friday 8:00AM - Midnight
Wednesday/Thursday 8:00AM - Midnight
Friday  8:00AM - 8:00PM
Saturday  10:00AM - 10:00PM

Location:  Zahnow Library, First Floor
Contact: (989) 964-4225, Toll Free (866) 827-4357 


If the Zahnow Library is closed, the IT Support Center is closed. View Library Hours


The IT Support Center is closed when the University is closed.

Known Problems

Please use the link below to view currently known problems that ITS is working on resolving.

ITS Known Problems

Resources Available For Check-Out During COVID-19 Pandemic

Students, Instructors, and Staff

  Still
Available
On Order
or Standby
Checked
Out
Windows Laptop 75 232 244
Web Camera 26 16 53
Headphone 25 26 22
Verizon MIFI JetPack 14 0 53


Instructors and Staff Only

  Still
Available
On Order
or Standby
Checked
Out
Document Camera 16 0 32
Wacom Drawing Tablet 4 0 16
Windows Desktop  0 420 0
22" Monitor 15 420 38
HDMI to DVI cable 4   45
Counts updated as of 08/05/2020

 

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