ITS has compiled a list of Frequently Asked Questions.

How to Get Help

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To create a ticket, pick a category and service, answer a few questions, and your request will be routed to the right support group.

  Self-Help
The Knowledge Base contains how-to guides, troubleshooting information, and answers to common questions.

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You can search the entire portal, search the Knowledge Base, or search the Service Catalog.

 Contact Us

Summer 2021 Hours of Operation

Tuesday, July 6th - August 14, 2021
Sunday: 1:00PM - 5:00PM
Monday-Thursday: 8:00AM - 8:00PM
Friday: 8:00AM - 4:30PM
Saturday: CLOSED

Starting August 15, 2021 - August 29, 2021
Sunday: CLOSED
Monday-Friday: 8:00AM - 4:30PM
Saturday: CLOSED
 

Location:  Zahnow Library, First Floor
Contact: (989) 964-4225, Toll Free (866) 827-4357 


If the Zahnow Library is closed, the IT Support Center is closed. View Library Hours


The IT Support Center is closed when the University is closed.

Known Problems

Please use the link below to view currently known problems that ITS is working on resolving.

ITS Known Problems

Resources Available For Student Check-Out for Online Coursework

Students Only

  Still
Available
On Order
or Standby
Checked
Out
Windows Laptop 70   65
Web Camera 30 0 113
Headphone 27 0 45
Verizon MIFI JetPack 91   48

Counts updated as of 07/28/2021

 

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