Zoom: Video Conferencing

Zoom is a cloud-based video communication tool offered as a paid subscription and is not currently a University-wide solution. Zoom is best used for synchronous online meetings featuring screen sharing, webcam, polling, cloud recording, and chat. The features available depend on the account type.

NOTE ON ACCOUNT PROVISIONING: A Zoom user account will be granted based on your individual needs.

In this article:


New to Zoom? 

Available for faculty and staff on a needed basis.

Zoom Highlights and New Features

Non-verbal feedback. New Non-verbal feedback is available for meeting participants to communicate without interrupting the meeting by clicking (yes, no, slow down, speed up, coffee cup). These icons are found in the Reactions menu in the toolbar, and when selected, they display on the participant's video and in the participant's list until dismissed.

What happens with participants click the reactions icon? When a participant clicks a reaction icon, it places the selected icon beside the participant name and notifies the host of the meeting. For example, Raise Hand places the raise hand icon beside your name and simulates a hand raise.

Benefits of an Education Account

  • Up to 300 participants
  • Unlimited Meeting Duration
  • Unlimited amount of meetings 
  • Passcode for meetings
  • Polling 
  • Waiting room for attendees
  • Breakout rooms
  • Cloud recording up to 45 days
  • 49 webcams (sharable at once)
  • Virtual backgrounds

Downloading Zoom Cloud Recordings

Important Note: Zoom Cloud Recordings are only available for 45 days. You must download the recording if you wish to use it long-term. 


Videos are stored in the Zoom Cloud for 45 days as we are limited to the space available. If you would like to retain your videos longer than that, you must download your cloud recordings

  1. Sign in to your Zoom web portal.
  2. In the navigation menu, click Recordings.
    You will see a list of your cloud recordings.
  3. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
  4. Choose the cloud recording you want to download, click Share.
  5. Downloading the Files
    • To download all recorded files, select the Download (# files) button. 
    • Then click the down arrow similar to this .
    • The file downloads to your computer and you should find it in your Downloads (Windows) or Finder (Mac) folder.

Downloading Zoom Recordings for Academic Use

 Zoom Cloud Recordings are only available for 45 days, ITS recommends that you upload your videos to Echo360 for storage and sharing purposes for academic use. 

Downloading Zoom Recordings for Non-Academic Use

Zoom Cloud Recordings are only available for 45 days, ITS recommends that you upload your videos to Microsoft Stream for storage and sharing purposes for non-academic use. 

Virtual Backgrounds

  1. Sign in to the Zoom desktop client.
  2. Click your profile picture, then click Settings.
  3. Select Virtual Background.
    Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom Desktop Client and sign in again.
  4. Check I have a green screen if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen.
  5. Click on an image to select the desired virtual background or add your own image by clicking and choosing if you want to upload an image or a video. 

    If prompted, click Download to download the package for virtual background without a green screen. 

    • Ensure that you are using a solid background color.
    • After you select an option, that virtual background will display during your meetings.
    • To disable Virtual Background, choose the option None.

Zoom Training Tutorials



Article ID: 117972
Thu 10/8/20 3:52 PM
Wed 10/20/21 1:50 PM