Zoom: Video Conferencing

NEW UPDATE for October 2023: AI features are now available in Zoom. Get meetings summarized, generate ideas for whiteboard content, and cloud recordings enhanced with smart chapters, and more. Empower your meetings with AI Assistant in Zoom.


Zoom is a cloud-based video communication tool offered as a paid subscription and is not currently a University-wide solution. Zoom is best used for synchronous online meetings featuring screen sharing, webcam, polling, cloud recording, and chat. The features available depend on the account type.

Important Note on account provisioning
A Zoom user account will be granted based on individual needs, SVSU ITS recommends using Microsoft Teams, it is our campus wide solution for collaboration and video conferencing. 


Article Sections

How do I log into Zoom?

If you have a Zoom Pro account and are using SVSU licensing, you can login to Zoom at https://svsu-edu.zoom.us/

New to Zoom? 

Available for full time faculty and staff on a as needed basis.

Zoom Highlights and New Features

Zoom AI Companion. Users with Zoom Pro licensing can now use AI to create automatic summaries of Zoom meetings and video recordings. Additional AI features include ability to enhance your presentations, annotate chats, and more. You must create a Zoom cloud recording for the AI feature to work. Learn more about AI features available with SVSU user account.

Zoom Meeting Templates. Users can now create, save, and choose from custom meeting templates. Note: A Personal Meeting ID cannot be used for meeting templates only automatically generated Meeting IDs can use the meeting templates. Explore how to schedule a meeting with a template.

Zoom Threaded Meeting Chat. Allows meeting participants to create message threads, this will make it clearer to which message meeting participants are responding to. Features a rich text formatting options. Explore the new meeting chat experience.

Non-verbal feedback. Non-verbal feedback is available for meeting participants to communicate without interrupting the meeting by clicking (yes, no, slow down, speed up, coffee cup) when selected, they display on the participant's video and in the participant's list until dismissed.

What happens with participants click the reactions icon? When a participant clicks a reaction icon, it places the selected icon beside the participant name and notifies the host of the meeting. For example, Raise Hand places the raise hand icon beside your name and simulates a hand raise.


Meeting Toolbar

In the meeting toolbar, participants can communicate without interrupting during a meeting by using the Reactions menu in the bottom-right of the toolbar, see Figure 1.

Figure 1: Meeting toolbar

Zoom meeting options - annotated

The meeting toolbar provides you a variety of options to manage your meeting, test your microphone, turn video on/off, apply virtual backgrounds, share your screen and more. Just hover over the Zoom meeting with your mouse to see them.

Benefits of an Education Account

Includes features from Zoom Pro account, in addition to:

  • Up to 300 participants
  • Cloud recording up to 30 days
  • Integration with Echo360 and Canvas (ready for WI22)
Looking for the difference between Zoom accounts? A Basic plan is very limited in its features, a Pro and Education plans are useful for teaching. For a complete comparison of all plans view Zoom's pricing page.

Keeping Zoom Up-to-Date

Zoom recommends we highly to regularly download and update to the latest version of Zoom software by checking for updates within the Zoom client or by navigating to zoom.us/download to take advantage of all our latest security and functionality features. Zoom will make an effort to support a given version of software for at least 9-months before it reaches end-of-life.

Reusing Zoom Recordings within Echo360

 Zoom Cloud Recordings are only available for 30 days, if you have an Echo360 and Zoom user account, your Zoom cloud recordings will automatically be copied into your Echo360 Library (a cloud storage repository for your content). NOTE: If you don’t have both you will not be able to copy Zoom Cloud recordings to Echo360. 

Reusing Zoom Recordings for Non-Academic Use

Zoom Cloud Recordings are only available for 30 days, ITS recommends that you upload your videos to Microsoft Stream for storage and sharing purposes for non-academic use, set video permissions to be viewed by everyone with an SVSU account or you can limit the video viewing permissions to individuals, channel, or a group. 

Downloading Zoom Cloud Recordings

Zoom video retention: Recordings are only available for 30 days. You must download the recording if you wish to use it long-term. We recommend using Echo360 for faculty, and Microsoft Stream for staff or faculty that want to share outside of a Canvas.

Videos are stored in the Zoom Cloud for 30 days as we are limited to the space available. If you would like to retain your videos longer than that, you must download your cloud recordings

  1. Sign in to your Zoom web portal.
  2. In the navigation menu, click Recordings.
    You will see a list of your cloud recordings.
  3. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
  4. Choose the cloud recording you want to download, click Share.
  5. Downloading the Files
    • To download all recorded files, select the Download (# files) button. 
    • Then click the down arrow similar to this .
    • The file downloads to your computer and you should find it in your Downloads (Windows) or Finder (Mac) folder.

Virtual Backgrounds

  1. Sign in to the Zoom desktop client. (you can also add or change your virtual background during a meeting)
  2. Click your profile picture, then click Settings.

  3. Select Virtual Background.
    Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom Desktop Client and sign in again.
  4. Check I have a green screen if you have a physical green screen set up. You can then click on your video to select the correct color for the green screen.
  5. Click on an image to select the desired virtual background or add your own image by clicking and choosing if you want to upload an image or a video. 

    If prompted, click Download to download the package for virtual background without a green screen. 

    • Ensure that you are using a solid background color.
    • After you select an option, that virtual background will display during your meetings.
    • To disable Virtual Background, choose the option None.
Download and add a SVSU background in your next virtual meeting.

Zoom Training Tutorials


Article ID: 117972
Thu 10/8/20 3:52 PM
Tue 4/9/24 6:31 PM

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