Microsoft Teams Help - Main Page

Teams is a collaboration platform that is part of the Office 365 subscription.  It offers organized IM communication, file sharing, video meetings, and Office and third-party app integration.  Use Teams within departments, for cross-campus communication, file-sharing, or online class meetings.

Watch an MS Teams for Education Webinar

One of the Following is Required

• Google Chrome
• MS Edge
• MS Teams Desktop Version (preferred) - Download it

5 Ways to Create and Host a MS Teams Meeting

1. Within a Canvas Course
2. As an Appointment in an Outlook Calendar
3. Within a Team Channel
4. As a Meet Now within Teams
5. To Call a Phone Number (requires Conference Call ability to be applied to your account)

Manage Notifications

• MS Teams Support 

Feature Highlights

Breakout Rooms

• MS Breakout Rooms Support
• Kevin Stratvert - How To Video

Meeting Options 

• MS Support page on how to set Meeting Options 
• Assign people to wait in the lobby until admitted
• Define if an attendee should enter the meeting in the presenter or attendee roles.  View the difference between features available to presenters and attendees. 
• Change the role of individual participants, during the meeting, by:
  • Click Show participants in the meeting controls to see a list of the people in the people in the meeting.​​​​​
  • Hover over the name of the person whose role you want to change and click More options. 
  • Select Make a presenter or Make an attendee.
• Set the Presenter and Attendee Roles by changing Meeting Options - video

Recordings

• MS Support page on how to start and stop a recording
• Meetings are not recorded automatically, you must press the Start Recording button.
• Recordings are available within the Chat history tab in Teams.  The person who started the recording can also access it from the Recordings folder in their OneDrive.  
• MS Support page on how to manage and share recordings.
• Note that meeting recordings count towards the total 1 Tb of storage space available per user.
• An upcoming change to OneDrive will cause meeting recordings to expire after 120 days unless the details of that file are edited by the owner of the video.  The expiration settings will be located in the file details section.
• Transcription is automatically started when recording meetings that were scheduled in advance.  This is not the case for Meet Now meetings.

Closed Captioning

• MS Live Captioning Support

Transcriptions

• Available in the Teams Desktop Version only
• MS Live Transcription Support
• South & City College Birmingham - How to Video

Meet with Non-SVSU-Domain Users

1. Create an appointment using your Outlook Calendar.
2. Add the external users as attendees to the meeting.
3. Add an online Team meeting. This is an option in the appointment settings window.
4. A link is sent to the external attendee in the Calendar appointment.  While using Google Chrome or Microsoft Edge to attend the meeting, click the link. The external user does not need a Microsoft account to join the meeting. 

Test your Audio and Video Before a Call

• MS Support page on how to Ensure the Teams app is working properly and make a test call.
• Select your profile picture, then Settings > Devices. Choose to Make a test call under Audio devices.
   

Microsoft Teams Support

Getting Started in Teams

• Interactive DEMO 
• Teams Welcome - VIDEO 
• Quick Start Guide - PDF
• Teams Training - VIDEO Series
• Create a Group Chat - INSTRUCTIONS
• Microsoft Teams Webinars | Microsoft
• Meetings and Calls Support - INSTRUCTION Series