Making Echo360 Content ADA Compliant


SVSU requires video and audio content to have transcripts when they are being reused.Transcripts are not enabled by default, you must request Automatic Speech Recognition (ASR) to be enabled in your Echo360 course. When recordings are published to a course with ASR enabled they auto generate a transcript. If your media had transcripts previously, they will remain with the video. 

• Echo360 course (Active Learning Platform): Automatic Speech Recognition is not enabled by default, you must fill out our semester course request form.
• Embedding media in Canvas: Transcripts do not auto generate for newly recorded videos, you must fill out our Echo360 Transcript Request form

Universal Design is creating things that are easy for everyone to use and learn with a focus on making content accessible. With keeping Universal Design in mind, faculty must ensure that the content they create is accessible to all learners especially when you are reusing content. Echo360 transcripts are approximately 90% accurate, ​the instructor is responsible to review and edit the video transcript to ensure it is ADA Compliant for all learners. Editing transcripts is simple with Echo360's Transcript Editor, and captions can be enabled. NOTE: Please do not upload a Word document as your transcript, it does not qualify as being an accessible document.

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Benefits of Automatic Speech Recognition (ASR)

  • The transcript is ~90% accurate, it is machine-generated so ensuring the accuracy of your transcript must be reviewed and edited by you.
  • You can review and edit a transcript directly in your browser, there is no software to download.
  • A screen reader will read the transcript and and closed captions.
  • Closed Captions can be applied and displayed on the video.

About ASR in Echo360

Automatic transcripts will be applied to video or audio content when publishing to an Echo360 course with ASR enabled. The time it takes to process depends on the length and where it is a queue for processing. Please be aware that for videos larger than 2GB in file size, ~14 hours, you would need to edit them into shorter segments using Echo360's video editor.

For content without a transcript, you can request it, fill out our Echo360 Transcript Request form. A transcript request can be requested at any time.

Can someone else help edit a Transcript?

You are the owner and can always edit the transcript. If you would like someone to assist with reviewing and editing a transcript. You can share media with others with an Echo360 account, the shared media will display in their library. Alternatively, you could create a Collection in Echo360, and add the media you would like edited then give them permission to edit your transcript.

Using the Transcript Editor

The transcript editor in Echo360 will preserve the original data and any edited versions. The most recent transcript version will always appear by default. IMPORTANT: If another user is editing the transcript at the same time, and has saved the edits, you will be asked to compare the differences before changes can be saved.

Helpful Tips for Videos with Transcripts.

  1. Ensure that you edit your video first, make any necessary trims or cuts, and the video will reprocess.
  2. Open the Transcript editor to edit and finalize your transcript, and/or apply Closed Captions.
  3. Once your videos have transcripts, they remain on your video unless you delete them. 

Applying Closed Captions

Closed Captions can be enabled after the transcript has been reviewed and edited for accuracy.  Open the Transcript editor, and click the Apply to CC button.

  • Captions can be applied to your video or audio content, the most recent transcript will be active on the video.
  • Captions display on the video, and their appearance of them can be changed by the viewer by clicking on the CC button.
  • Captions can be read by the user or a Screenreader.

Note: When the video has Closed Captions enabled, the "CC" button will be clickable and provide the viewer options to change the text size, contrast, location, and alignment of how they want the closed captions displayed on the video. The CC can be turned on at the bottom of the video player and the location differs slightly.

Echo360 Classroom Player

CC options available to suit your viewing needs, toggle slider must be turned on

Embedded Video in Canvas

In an embedded video in Canvas, the viewer needs to open the video in a new window by clicking Expand button (bottom of the embedded player). Then, click the CC button and the gear (cogwheel icon).

Echo360 embedded player turning on closed captions


Echo360 Transcript Editor: Help Guides

The transcript editor works in your browser, it provides a playback panel and the text of the spoken audio, again because it is machine-generated it is essential to ensure the transcript is accurate, many factors can affect the correctness of the transcript. Below are some helpful guides in getting started with the transcript editor.

If you teach in Teams and are manually uploading your recorded class meetings you want to reuse, save time, and set up OneDrive subscription(s) for Teams recordings. All recordings will be automatically copied to Echo360. The transcript from the recording won't copy over but you can upload the transcript to your video.

Echo360 Video Editor: Help Guides

If you need to make edits to your video before sharing it with students use Echo360's video editor works in your browser, allowing you to trim out unwanted content, or chunk down longer your videos to smaller segments, combine videos and add custom thumbnails. Always edit your video first, if edits are needed, then edit your transcript.


Article ID: 142674
Wed 4/13/22 11:44 AM
Tue 8/16/22 9:01 AM

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This form is to request transcripts for Echo360 media. If you are reusing content SVSU requires them to be transcribed so they are compliant for all learners. Please fill out this form so we can process your request.