Making Echo360 Content ADA Compliant


SVSU requires video and audio content to have transcripts when they are being reused. Transcripts are not enabled by default, you must request Automatic Speech Recognition (ASR) to be enabled in your Echo360 course. When recordings are published to a course a transcript is automatically generated. If your video had transcripts previously, they will remain with the video and you would not need ASR enabled unless you plan to record new videos and are reusing them.

**IMPORTANT NOTE: If you need transcripts for videos you want to reuse, fill out our Echo360 Transcript Request form. An admin can request your transcripts. Alternatively, you can publish your video(s) to your Echo360 Development Course (First Name Last Name), if you don't have one you can request one call out Support Center 989.964.4225.

Transcripts will be applied to video or audio content when publishing to an Echo360 course with ASR enabled. The time it takes to process depends on the length and where it is a queue for processing. Please be aware that for videos larger than 2GB in file size, ~14 hours, you would need to edit them into shorter segments using Echo360's video editor. If you are recording your classes in Microsoft Teams you will need to be upload your transcript to Echo360, if you are using Zoom video conferencing your recording(s) are automatically copied over with the transcript to Echo360. View more about the Zoom integration with Echo360.

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Can someone else help edit a Transcript?

Yes, if you would like someone to assist with reviewing and editing a transcript, there are some options available with editing a transcript of the video you own. You can create a Collection in Echo360, and add your pieces of media then give the individual(s) editing permission to edit transcripts; you can also assign other permissions in a Collection. Alternatively, you can directly share your media with an individual.

**IMPORTANT NOTE: If another user is editing the transcript at the same time, and has saved the edits, you will be asked to compare the differences and merge the conflicts before changes can be saved. 

Using the Transcript Editor

The transcript editor in Echo360 will preserve the original data and any edited versions. The most recent transcript version will always appear by default. Once the transcript editor is open, you will see a playback panel for the media (left panel), and the transcript (right panel) and its media playback location on the right. If you had more than one speaker when your lecture was recorded, they will be identified and you will be able to add and edit speaker names

Transcript Editor Features

Echo360 ASR provides a transcript editor within a playback panel, allowing the following functionality whilst viewing the recording:

  • Undo/redo edits
  • Add and edit Speaker tags
  • Search & replace (common misspelled words)
  • Export/upload of transcripts (if needed)
  • Confidence score slider (highlights perceived inaccurate words dependent upon the word confidence slider)
  • Version history restore or view previous versions
  • Play, pause & scrub to different locations within the video/transcript
  • In-line editing with recording paused while editing the transcript
  • Transcriptions will stay with the media when its re-used in subsequent semesters or different course sections

Access the Transcript Editor

You can access the Transcript Editor a few ways, from your media in your Library or from the Classes list page within your Echo360 course.

Your media Library

Echo360 Course (Classes List page)

Edit Transcript is an option in the Media Tile menu on your Library page.

Echo360 Accessing the Transcript Editor from the media tile in your Library

Edit transcript also appears in the Class List icon menu for the video. Click the media icon.

Echo360 Class List page accessing the transcript editor

View this Self-paced tutorial on using the transcript editor learn how to access, edit, and save your edits

Ensure that you edit your video first, make any necessary trims or cuts using Echo360's Video Editor, save your edits, the video will reprocess and store in your library.

Helpful Tips on Transcript Version History

  1. Inside the Transcript Editor, in the upper-left corner there is a drop-down menu where you will see the version of your transcript. 
  2. If you only see Original (sample image below) this means that you have not edited your video or transcript. If you have edited the transcript or video and still ONLY see "Original" in the drop-down menu your transcript has not finished processing. NOTE: The transcript can take up to several hours to process.
  3. If you see Version 1 in the drop-down menu your video and transcript has finished processing. NOTE: You will have a new version anytime that you make edits, however, you can always view previous versions (as applicable) with the date and who made the edits.

    Echo360 Transcript Editor Version History
  4. The current version of your transcript also has the option to apply Closed Captions as instructed below.
  5. Once your videos have transcripts, they remain on your video unless you delete them. A transcript will display when students and other learners are watching your video. If Closed Captions are needed, the instructor must enable them.
NOTE: If your video is already published to an Echo360 course or embedded in Canvas, the newest version of the transcript will automatically display. Just click the transcript icon Echo360 transcript icon

Applying Closed Captions

Closed Captions can be enabled after the transcript has been reviewed and edited for accuracy (the transcript MUST BE 99% accurate to be compliant).  Open the Transcript editor, and click the Apply to CC button. View help article: Applying Updated Transcripts as Closed Captions

  • Captions can be applied to your video or audio content, the most recent transcript will be active on the video.
  • Captions display on the video, the appearance of them can be changed by the viewer.
  • Captions can be read by the user or a screen reader.
  • The transcript MUST BE 99% accurate to be compliant for closed captioning. 
  • ONLY the newest version of the transcript can be applied as Closed Captions.
  • If the video has Closed Captions applied, the "CC" button will be clickable. You must toggle on CC (see sample image below), the viewer has options to change the text size, contrast, location, and alignment of how they want the caption banner displayed on the video.

Student View of Transcripts (Closed Captions)

Students can access the transcript from the video in an Echo360 course or from the embedded video player. Transcripts on a video are seen by students whether its edited or unedited, a transcript can be searched by keyword, and students can can toggle on closed captions via the CC button (if instructors have enabled it).  More details can be found in our Echo360 student guide Turning on Closed Captions.

Functionality of videos with transcripts include: 

  • Video and transcript text are automatically synced when playing, pausing, or skipping forward or back in the video.
  • The text is highlighted yellow in the transcript and automatically syncs to the location in the video while video is played.
  • Search keyword in the transcript, if a match is found the count is identified with previous/next arrow buttons, and are underlined in the transcript.
  • If there is a need students can turn on CC (instructions are below). **Note: Instructors must enable closed captions on the video.
  • Video player is supported by a screen reader.

Turn on a Transcript or Closed Captions in an Echo360 Course 

  • To turn on the Transcript click the icon (top-right of player).
  • To turn on Closed Caption, click CC (bottom-right of player).

CC options available to suit your viewing needs, toggle slider must be turned on

Turn on a Transcript or Closed Captions on a Embedded Video in Canvas

  • To turn on the transcript click the Transcript icon, (bottom-right of player).
  • To turn on the closed caption, click the CC icon. To change how caption appears click gear (cogwheel icon). Found in (bottom-right of player).

Echo360 embedded player turning on closed captions

View our Echo360 student guide Turning on Closed Captions.

Using Microsoft Teams Video Transcripts

If you have recorded your class meeting in Microsoft Teams and want to add the meeting transcript to your video you can publish your video to an Echo360 course with Automatic Speech Recognition enabled, or fill out our Echo360 Transcript Request form. Alternatively, you can upload the transcript from your Teams meeting recording.

Follow the steps below on adding your Teams transcript to your video in Echo360:

  1. In the Teams chat or Channel, Click on the Meeting transcript.
  2. Click the three dots to see more options (upper-right of box).
  3. In the menu, click Download as .vtt
  4. Upload the .vtt file to your Echo360. View instructions on Adding/Uploading Transcriptions to Captures (Instructors) 

Echo360 Transcript Editor: Help Guides

The transcript editor works in your browser, it provides a playback panel and the text of the spoken audio, again because it is machine-generated it is essential to ensure the transcript is accurate, many factors can affect the correctness of the transcript. Below are some helpful guides in getting started with the transcript editor.

Teaching in Teams? If you teach in Teams and are manually uploading your recorded class meetings you want to reuse, save time, and set up OneDrive subscription(s) for Teams recordings. All recordings will be automatically copied to Echo360. The transcript from the recording won't copy over but you can upload the transcript to your video.

Echo360 Video Editor: Help Guides (**edit video before editing a transcript)

If you need to make edits to your video before sharing it with students use Echo360's video editor works in your browser, allowing you to trim out unwanted content, or chunk down longer your videos into smaller segments, combine videos and add custom thumbnails. Always edit your video first, if edits are needed, then edit your transcript.


Article ID: 142674
Wed 4/13/22 11:44 AM
Mon 3/13/23 12:00 PM

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This form is to request transcripts for Echo360 media. If you are reusing content SVSU requires them to be transcribed so they are compliant for all learners. Please fill out this form so we can process your request.