Popular Articles

Resources to assist with the use of Respondus Lockdown Browser and Respondus Monitor
Microsoft Teams is an all-in-one work-space for file collaboration, instant messaging, audio or video calls, and screen sharing. Host departmental or cross-campus communication.
Tools and resources for faculty and staff to teach and collaborate online.
How to use the Canvas Conferences tool
SVSU standard computer & laptop ordering information, including add-ons/extras and printers.
You can easily call a Lifesize contact, meeting or room system, invite participants to meetings, record and share meetings, chat and participate in Live, Lifesize, Stream events.
Respondus 4.0 is used by instructors to create exam/quiz questions in Word and then upload them to Canvas.
There are two apps you can use to connect to a Lifesize meeting as a student or guest.  One is the desktop app (requires you to download and install a Lifesize application) and one is the web app (requires you to use Google Chrome). Guests and organizations may also connect to a Lifesize meeting using an in-room conferencing system.
For security reasons implemented by Microsoft and SVSU all 3rd Party mail applications including: mobile device mail, and Apple Mail, and Thunderbird are unable to get SVSU Email and are not supported. Below are instructions for removing legacy Email settings from your phone or Mac OS computer. For the best user experience and security, use the instructions below to get Email and Calendar access using the Microsoft Outlook app.
SVSU offers print management services to current students and employees.
Use these instructions to get Email and Calendar access using the Microsoft Outlook app on your Android, iPhone, or iPad.
SVSU staff and faculty have access to Adobe Creative Cloud software suite through their login credentials. The Enterprise license for Adobe includes a full suite of over 20 applications for graphic design, video editing, web development, and Acrobat DC for editing PDFs. This guide covers how to install Adobe Creative Cloud Desktop on your personal computer for SVSU staff and faculty (Windows and Mac).
The purpose of this Knowledge Article is to help SVSU employees stay organized by providing a common set of rules to apply when naming files. The conventions are primarily intended for use during the creation of word-processed documents, spreadsheets, presentations or other data files to be stored in a file storage location. Similar conventions should be applied to folders within a directory structure.
Step by step instructions, students should follow, to join a Teams meeting, that their instructor sent to them via Outlook appointment.
SVSU faculty, staff and students can download and install the Office 365 suite on their home Win, Mac computers, or smart devices.
Office 365 is the subscription based Office Suite offered by Microsoft.
The purpose of a Major Incident is to link "like" tickets together to streamline incident management during large production down (break-fix) issues affecting multiple people and/or systems.  Incident management is intended to be a very fast process, helping users get back up and running—with workarounds if need be—to address break-fix issues.
List of software supported by the SVSU IT Support Center.
Install SPSS on a personally owned computer using the instructions in this Knowledge Article.
Guideline for requesting software for computer labs.