Start here to find Knowledge Base Articles about SVSU technology. Search for answers or instructions, training materials, how to request services, purchasing information, or how to report a technology issue.
With the switch to mobile laptops and docking stations, issues arise that may have simple solutions users can help to prevent themselves. Please see the list of best practices, below, for possible fixes to any basic issues you may experience with your device.
Blocking unwanted emails.
Moving emails to a specific folder
Forwarding emails when out of the office.
To checkout equipment for classroom and travel use.
At SVSU, we prioritize security. One of the ways we demonstrate this is to make sure our organization and user's data does not fall into the wrong hands. We have turned on automatic email and attachment encryption for messages that contain personally identifiable information as well as financial data.
Bookmarks are great ways to save quick routes to websites or pages that you regularly use, and want to have one place to access. When you are logged into a browser, the bookmarks that you have saved will be available from anywhere you log in from through the cloud. Each browser has their own version, which means that switching browsers will need new bookmarks. If you choose to switch browsers you would need to manually find each website and save it as a bookmark in the new one.
Learn how to favorite an article or service page on our client portal.
Add or remove users from J Drive folders
To prevent an email from going into Quarantine or Junk email.
To change your legal name.
SVSU supports three main methods for conducting online meetings, catering to diverse needs and preferences within our community. Whether you require a simple solution for team check-ins, a robust platform for large-scale presentations, or an interactive tool for collaborative sessions, we have a suitable option for you. For detailed guidance on each platform, including setup instructions, usage tips, and troubleshooting advice, please explore the Knowledge Articles linked below.
To report an Open / Lab printer issue.
WiFi HotSpots in Campus Parking lots.
SVSU provides standard phones to faculty and staff in their offices. This guide is a quick how-to to get familiar with them, troubleshoot common issues, and learn helpful tips.
To request refund to print balance.
These are the instructions on how to setup the Ryder Fieldhouse Scoreboard to display on the Led Scoreboard.
The SVSU Virtual Computer Labs can be accessed from any device that has an Internet connection and web browser.
Finding your tax documents.
To access any web page or SVSU website, your device needs to be connected to the Internet. Browse the Knowledge Articles below for guidance on resolving any connection issues you might encounter.
Training resources for getting started with Windows 11.