Clearpass - WiFi Device Registration

ClearPass Registration Guide  

​Contents  

How does ClearPass work?  

ClearPass is a service that allows users to manage internet and network-enabled devices and sharing through an easy to use website. Each device registered is identified in the system with a MAC address. A MAC address is a unique identifier assigned to each device. Simply determine your device's MAC address, register it on the ClearPass website, and restart your device. That's it!  ​​​

You can also setup guest wireless access with ClearPass for visitors to campus.  

http://clearpass.svsu.edu  

Questions about ClearPass? You can email the IT Support Center at support@svsu.edu, call x4225, or stop by the Zahnow Libary, first floor.   

 

What devices can be managed with ClearPass?  

Most common gaming systems, digital media players, and mobile technology can be registered through ClearPass. Devices include Xboxes, PlayStations, PSPs, Wiis, Apple TVs, wireless printers, Google Chromecasts, and Blu-Ray players. Essentially any device with a MAC address that can be identified on the wireless network can be managed using ClearPass.  

 

Network Information 

SVSU-Media-Gaming 

  • Recommended for all Smart Devices (Gaming, Blue-Ray players, televisions, Roku’s, Amazon Fire, Chromecast etc.) 

  • Devices MUST be registered in Clearpass. For additional information on registering your device with Clearpass, Watch this video.  

SVSUSecure 

  • Recommended for Smartphones and laptops (devices with a web browser application.)  

  • Requires your SVSU username and password. Clearpass registration is not needed. 

  • Provides an encrypted connection. 

SVSUGuest 

  • Any guest user will be granted access through SVSUGuest. 

  • Requires registration each day and has a slower connection. 

  • Wired Network in Housing 

Please note that wired network ports and WiFi are set to the same speed. 

Wired network jacks are NOT ACTIVE by default. Please contact the IT Support Center at (989) 964-4225 to request activation and provide the room and the network port information. 

Wired devices in Housing DO NOT need to be registered in Clearpass. 

 

Find Your Device's MAC Address  

Typically, the easiest way to find the MAC address is to do an internet search on the device you have and the phrase "MAC address." We have included instructions for a few common devices in this document. If yours isn't listed or the instructions don't match, try an internet search or ask the IT Support Center for help.  

MAC Address Example: 01-23-45-67-89-AB  

Android Phone  

Due to the variety of Android phones available, screens vary slightly. 

Method 1  

  1. On the home screen tap Menu. 

  1. Tap Settings. 

  1. Tap About Phone. 

  1. Tap Status. 

  1. Scroll down to find the wireless MAC address.  

Method 2  

  1. On the home screen tap Menu. 

  1. Tap Settings. 

  1. Tap Hardware Information. 

  1. Scroll down to find the wireless MAC address.  

Method 3  

  1. On the home screen tap Menu. 

  1. Tap Settings. 

  1. Tap Wireless and network. 

  1. Tap Wireless Settings. 

  1. Scroll down to find the MAC address.  

Android Tablet  

  1. On the home screen tap the Menu key. 

  1. Tap Settings. 

  1. Tap About Tablet. 

  1. Tap Status. 

  1. Scroll down to find the wireless MAC address.  

Apple Computer or Laptop  

  1. Click the Apple menu. 

  1. Click System Preferences. 

  1. Click Network. 

  1. Choose Wi-Fi. 

  1. Click Advanced. 

  1. Click Hardware. 

  1. The MAC address will be listed at the top.  

Apple iPod, iPhone, or iPad  

  1. Tap Settings. 

  1. Tap General. 

  1. Tap About. 

  1. Scroll down to find the Wi-Fi Address.  

Apple TV  

  1. Connect to the SVSU-Media-Gaming network. 

  1. Go to the Main Menu. 

  1. Choose Settings. 

  1. Choose About.  

Locate the MAC address. It will be labeled Ethernet Address or Hardware Address.  

Multiple users can share an Apple TV. Settings for sharing are found in ClearPass. Check AirGroup and specify the SVSU usernames of the users in the Shared With field.  


Blu-Ray Player  

Determining the MAC address will be unique to each model. In some cases, the MAC address may be found on the service sticker on the back or bottom of the device. Here are a few helpful sites for finding your Blu-Ray player's MAC address.  

PS3  

  1. Connect to the SVSU-Media-Gaming network. 

  1. Go to Settings.

     
  2. Choose Settings and Connection Status List.

     
  3. Locate the wireless MAC address.  

PS4  

  1. Connect to SVSU-Media-Gaming 

  1. Go to Settings.  

  2. Choose System.

     
  3. Choose System Information.

     
  4. Locate the wireless MAC address

PS5

See this guide to find the MAC address on a Playstation 5. 

Roku  

The wireless MAC address is located on the back of the Roku. Look for "wireless connector."  

Samsung Smartphone  

  1. On the home screen tap Menu. 

  1. Tap Settings. 

  1. Tap More. 

  1. Tap About Phone. 

  1. Tap Status. 

Scroll down to find the wireless MAC address.  

Windows Computer or Laptop  

  1. Click the Windows button. 

  1. Search for "command." 

  1. Choose Command Prompt from the matching items. 

  1. Type "ipconfig /all" and press Enter on the keyboard. 

Scroll down to find the wireless adapter's physical address.  

Wii  

  1. Connect to the SVSU-Media-Gaming 

  1. Go to the Wii main screen. 

  2. Choose Wii Options. 

     
  3. Choose Wii Settings.

     
  4. Choose Internet.

     
  5. Choose Console Information.

     
  6. Locate the wireless Mac address.

Wii U  

  1. Connect to the SVSU-Media-Gaming 

  1. Go to the Wii U Menu. 

  1. Choose System Settings. 

  1. Choose Internet. 

  1. Choose View MAC Address. 

     
  2. Locate the wireless MAC address.

Nintendo Switch

See this guide to find the MAC address on a Nintendo Switch.

Wireless Printer  

Determining the MAC address will be unique to each model. In some cases, the MAC address may be found on the service sticker on the back or bottom of the device. If two MAC addresses are listed, choose the wireless MAC address. Here are a few helpful sites for finding your wireless printer's MAC address.  

Multiple users can share a wireless printer. Settings for sharing are found in ClearPass. Check AirGroup and specify the SVSU usernames of the users in the Shared With field.

Xbox Series X

See this guide to find the MAC address on the Xbox series X.

Xbox One  

  1. Connect to the SVSU-Media-Gaming network. 

  1. Go to System Settings. 

  1. Select the My Games & Apps tile.

     
  2. Select Settings.

     
  3. Select Network.

     
  4. Select Advanced Settings.

     
  5. Locate the wireless MAC address.  

 

Xbox 360  

  1. Connect to the SVSU-Media-Gaming network. 

  1. Go to System Settings.

     
  2. Choose Storage.

     
  3. Choose SVSU-Media-Gaming Wireless Network. 

  4. Choose Configure Network.

     
  5. Choose Additional Settings.

     
  6. Choose Advanced Settings.

     
  7. Locate the wireless MAC address.

 

Register Your Device  

Devices are registered with ClearPass through SVSU's ClearPass website.  

This website is only available on SVSU's campus.  
  1. On a computer with internet access, visit the website http://clearpass.svsu.edu. 

  1. Type your SVSU username and password and click Login. 

  2. Click Create Device. 

  3. Type the information requested in the fields provided. 

    • Device Name. The device's name such as Xbox One, PSP, etc. 

    • MAC Address. The device's MAC address. 

    • AirGroup. Checked by default, AirGroup allows your device to be made available to others. This must be checked for wireless printing, Apple TV, and other devices that will be available to others. Uncheck this box if it will not be shared. 

    • Shared With. Features the SVSU usernames for people who can use this device. If AirGroup is checked, you must list the usernames of all the users who will be sharing it here. 

  4. Click Create Device. 

  5. Your device will be registered with ClearPass.

After your device has been registered, reboot, or turn your device off then back on. The device should now work on the wireless network. If it does not, verify your settings and try again.  

 

Manage Your Devices  

Need to share your wireless printer with a new user, or remove a device from ClearPass? You can manage all of the devices registered with ClearPass on the website. Remember, this site is only available on SVSU's campus.  

  1. On a computer with internet access, visit the website http://clearpass.svsu.edu. 

  1. Type your SVSU username and password and click Login.

     
  2. Click List Devices.

     
  3. All of the devices that you currently have registered with ClearPass will be listed. Click the device that you want to manage. Options for removing the device or editing it will display. 

    1. Remove. Choose Remove if you want to unregister your device with ClearPass. You can disable your account, which will not remove it, but make it unavailable on the wireless, or you can delete it. Then click Make Changes. 

    2. Edit. Choose Edit if you want to rename your device, change the MAC address, or edit the AirGroup sharing properties. Then click Update Device. 

Setup Guest Wireless Access  

ClearPass can also manage wireless access for your guests. If you have a friend visit for the weekend, they can use the wireless while they are here.   

  1. On the guest's computer or device, connect to the SVSUGuest wireless network. 

  1. If you're not automatically redirected, open a browser of your choice and visit the website http://clearpass.svsu.edu. 

  1. At the bottom of the page, click "Guests Click Here." 

     
  2. Check the box to accept the SVSU terms of use. 

  3. Click Log In.

     

The guest will be registered with ClearPass, redirected to the SVSU home page, and be able to use the wireless for a 24-hour period. If the guest will be on campus for more than 24 hours, they can repeat these steps when their access expires to get an additional 24 hours. 

 

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Details

Article ID: 158886
Created
Mon 5/6/24 3:57 PM
Modified
Thu 5/23/24 10:21 AM