Zoom Phone Information

Overview

SVSU provides standard phones to faculty and staff in their offices. The following Zoom guides are a quick how-to to get familiar with the new phones, troubleshoot common issues, and learn helpful tips.

Phone Reference Guides

• Getting started with Zoom Phone - Quick start guide to set up individuals' Zoom accounts and using essential features.
   
• Quick start guide for using Zoom Phone - Assists with making phone calls, checking voicemails and changing voicemail greetings.
      
• Call Handling - Assists with setting business hours and deciding which devices will receive phone calls. 
  • Video Guide
  • Reference Guide
     
• Customizing voicemail audio greetings - Assists with setting up users voicemail greetings and choosing which audio to use.
   
• Customizing line keys and position settings - Assists with setting up speed dials on the deskphones and re-arranging the order on the phone.
      
• Poly Edge E Series Phone Quick Tips - Various quick tips for using the Poly Edge E350 deskphone.
      
• Poly Edge E Series User Guide - Complete user guide for the Poly Edge E350.