Search the Knowledge Base to find Articles relating to computer hardware and software services. Services for PC's, Laptops, Tablets, Macs, Printers and Printing, and Software like Adobe, SPSS, etc.
SVSU offers print management services to current students and employees. This article contains information on where and how to print on campus, as well as policies and procedures on your printing account.
The Mac FileVault encryption solution does not allow new user profile creation to happen automatically. The process requires two people - one user who currently uses the device, and the other being the new user needing access to use the device.
When a user has a need to install software or run an application with administrative privileges, the user invokes the Administrator Access feature on a Mac or the "Run As Admin" feature on Windows. Currently reserved for faculty and select situations. If you have a software installation need, fill out the appropriate ticket for ITS assistance.
Information about installing Apple Mac OS updates.
Find instructions for clearing the cache and cookies for Chrome, Firefox, Edge, or Safari for your desktop or mobile device.
There are times where the Dell docking station might seem like it has failed or does not work. There are common steps to consider, and one last step that might resolve it.
The error originates when the new PaperCut client is installed and the user also has ImageNow.
Instructions for installing a printer driver on a Windows office computer.
SVSU faculty, staff and students can download and install the Office 365 suite on their home Win, Mac computers, or smart devices.
University security policies require devices to be encrypted, which this article addresses.
Video links to illustrate how to connect equipment, and FAQ on laptop use.
Mac user passwords can get out of sync when changing Active Directory password. This document contains steps to be performed by an administrator account.
Instructions for adding a print queue / printer to a Mac computer.
Microsoft Word error Run-time error 453.
On occasion, system password changes can lead to a broken Keychain on a Mac computer. This often occurs when a user bypasses the prompt to update the Keychain password by clicking cancel, or by entering the wrong password.
Details of Software:
Available - On Campus, for Home Use and an A-Z Listing
How to Install - On Campus, Home Use
For Computer Labs
Several common or standard/approved software applications are made available to employees to install on their office computer system
This article covers software that is available on campus in A-Z list.
Software compliance and procurement/installation policy and procedures for university-owned equipment
SVSU provides access to computers throughout campus (open access areas and kiosks near print release stations); students and their families often ask what kind of computers they might need for their coursework and we have some recommendations.
SVSU standard computer & laptop ordering information, including add-ons/extras and printers.
This troubleshooting guide addresses those situations where Mac computers cannot access the internet from off-campus
Instructions to install UComm printer driver and configure pre-sets for applications
Windows 11 Ready and Non-compatible systems