Software - How to Install Available Software on University-Owned Computers

Installing Standard Software on Office Systems

Several common or standard/approved software applications are made available to employees to install on their office computer system.

Here is an article that details the available/approved Software Available on Campus.

If the software you need is not on the Software Available on Campus list, please Create A Ticket and someone from ITS will follow up with you.

There are several policies and procedures that govern software use.  You can see all of the related articles in the Related Services, Policies and Procedures list below.

Some web applications, like Zoom, Webx, etc., you will be able to install on your own.  Most modern printer and device drivers can be installed as well.  If you run into an issue, please Create A Ticket and someone from ITS will follow up with you.

To install Software from the list of Software Available on Campus, follow these instructions.  If you need assistance, please Create A Ticket and someone from ITS will follow up with you.

Windows Devices

  • On your computer desktop - click on the Start button  (Windows button)  or Search icon , and type:  Software Center   [press enter when it appears]
  • Under Applications, you will find a list of software packages immediately available to you.
    • Here is an example of software packages available in Software Center, your list may be different.

  • Select the application you need by clicking on it, when you do this, a new screen for installing will appear.  Click on Install.

 

  • If the application is already installed and you need to uninstall / reinstall, choose Uninstall option.  Then Install it as mentioned above.


Mac Devices

SVSU Mac Self Service is a new software portal for Mac devices, and requires all Macs to be enrolled by ITS prior to users accessing it.  All new systems will have it available.

  • Open Finder>Go>Applications>SVSU Mac Self Service

  • Spotlight search for SVSU Mac Self Service is an alternative.  You will find a list of software packages immediately available to you.  

  • Here is an example of software packages available in SVSU Mac Self Service, your list may be different. Click the Install button.

Admin By Request - for non-standard applications

Admin By Request (ABR) is a utility used by ITS to help facilitate software installations for SVSU faculty and/or for unique software needs.  Since computers no longer have administrator privileges, users must request assistance and permission to install software on the computers.  In some cases, the software may need to be elevated to run as an administrator.  In other cases, the software may have already been pre-approved for installation.  If you receive a prompt when using software, asking for administrator privileges, Admin By Request may be the bridge to help get the job done quickly.  

In essence, once ABR is installed, you may download software onto your system.  However, it's the installation process or execution of the software that will require permission to be run on the system.  The instructions that follow provide steps on how to request software to be granted permission. 

Please note: all software requests must be vetted for software compliance and does take time to review (plan in advance of your need and make sure you've done your homework as outlined in the Software Purchasing and Installation Policy).  

 

Related Services, Policies and Procedures

Details

Article ID: 103359
Created
Fri 3/27/20 11:47 AM
Modified
Mon 5/2/22 10:42 AM

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