Important Note on Available Software
If the campus software you need is not available to install or if you run into an issue, please contact the IT Support Center at 989.964.4225 (x4225). You may also stop by the Zahnow Library, 1st floor, or email IT Support.
Installing Approved SVSU Software on Office Systems
Several common or standard/approved software applications are made available to employees to install on their university computer, Windows or Mac.
There are several policies and procedures that govern software use refer to section Related Services, Policies and Procedures. Some web applications, like Zoom, Webx, and most printer and device drivers can be installed on your own. The list below provides links to instructions and resources as applicable.
Article Index
University-Owned Software Installation
Several common or standard/approved software applications are made available to employees to install on their office computer system. Click the the instructions below as appropriate for your machine. If you don't see the software you need for your computer, you may need ITS to assistance you with the installation, use the Admin by Request utility, see directions below.
Install Software on Windows - University Owned
On your Windows computer, follow the instructions below:
- Click on the Windows Start button
or Search icon 
- Next, type in Software Center then press Enter on your keyboard.
- Under Applications, you will find a list of software packages immediately available to you.
- The sample image below shows software packages available in Software Center, your list may differ from others.
- Click the application name that you need, a new screen will appear. Click on the Install button.
- If the application is already installed and you need to uninstall / reinstall, choose Uninstall option. Then Install it as mentioned above.
Install Software on a Mac - University Owned
SVSU Mac Self Service is a new software portal for Mac devices, and requires all Macs to be enrolled by ITS prior to users accessing it. All new systems will have it available.
- Open Finder>Go>Applications>SVSU Mac Self Service
- As an alternative, you can Spotlight search for SVSU Mac Self Service. You will see a list of software packages immediately available to you.
- Select the software name, then click the Install button.
Admin by Request
Admin By Request (ABR) is a utility used by ITS to help facilitate software installations for SVSU faculty and/or for unique software needs. Since computers no longer have administrator privileges, users must request assistance and permission to install software on the computers. In some cases, the software may need to be elevated to run as an adminstrator. In other cases, the software may have already been pre-approved for installation. If you receive a prompt when using software, asking for administrator privileges, Admin By Request may be the bridge to help get the job done quickly.
Once Admin by Request is approved you will be notified and can download software onto your system. However, it's the installation process or execution of the software that will require permission to be run on the system. The instructions that follow provide steps on how to request software to be granted permission.
Please note: all software requests must be vetted for software compliance it does take time to review (plan in advance) and make sure you've done your homework as outlined in the Software Purchasing and Installation Policy.
Using Admin by Request
ABR is available for both Mac Devices and Windows Devices, click the collapsible panel below to view the how to instructions for as needed for your machine.
Mac Devices - Admin by Request
1. To request Admin access on your university owned Mac, click on the green Administrator Access Dock icon, (see sample image).
2. Once you click on it, you will get the following pop up window to request admin access.
3. Fill in a valid reason for your request and click "Ok."
4. You will see a notice on your Mac computer advising you that your request has been sent for approval.
5. Once the request has been approved, you will receive an email that looks similar to the following:
6. When you click on Administrator Access in the Dock, you will get the prompt to request admin access now, click "Yes."
7. Once you click yes, a Code of Conduct notice will come up.
8. After clicking "OK," you will have Admin Access (15 minutes) to install the software app on your Mac.
Windows Devices - Admin by Request
1. Install the Admin by Request client on your Windows computer, if it is not already present.
- Click on the Start button or Search icon, and type: Software Center [press enter when it appears in the list]
- Under Applications, you will find a list of software packages.
- Select Admin by Request Workstation, then choose Install.
2. Once the Admin by Request application is installed, right click on your software installer and select "Run as administrator."
3. On this screen, fill in a valid reason for your request and click "Ok."
4. You will see a notice on your Windows computer advising you that your request has been sent for approval.
5. Once the request has been approved, you will receive an email that looks similar to the sample image below.
6. Right click on your installer again and select Run as administrator. Read the Code of Conduct screen, then click "OK." Now, you are prompted to enter your SVSU credentials, once you have done this your installation will begin on your Windows computer.
Related Services, Policies and Procedures