The Mac FileVault encryption solution does not allow new user profile creation to happen automatically. Follow the instructions below, to create a new user profile so that they can use the Mac in the future. This process requires two people - one user who already uses the device, and the other being the new user needing to use the device.
- Log into an enabled account on that device (current user)
- Hit “log off” option
- Have the new user log into their account
- Log off
- Log into the same account as Step 1
- Go to System Preferences - Security & Privacy>FileVault
- Click the lock symbol to unlock settings and enter password
- Click “Enable Users” and click “Enable” for the new user
- Have the new user enter their password.
- Restart the computer