Knowledge Base

Categories (10)

ITS Knowledge Base Articles

Start here to find Knowledge Base Articles about SVSU technology. Search for answers or instructions, training materials, how to request services, purchasing information, or how to report a technology issue.
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Information Security

Search the Knowledge Base for Articles and insights on Information Security and the protection of all SVSU technology.
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Account Management

Search the Knowledge Base for Articles about Account Management, user and system access and permissions to use university technology.
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Administrative & Business Systems

Search the Knowledge Base to find Articles on Business Applications used in the daily operations of the academic and business functions of the university.
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Classroom Support & Instructional Training

Search the Knowledge Base to find Articles on the Classroom Support & Instructional Training or "how to" and training materials on software, including Canvas, and Echo360.
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Email & Calendar

Search the Knowledge Base to find Articles on Email & Calendar tools that are deployed to assist in communicating and collaborating internally and externally.
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Hardware, Software & Printing

Search the knowledge base to find articles related to computer hardware and software support. Services for PCs, laptops, tablets, Macs, printers, and printing, as well as software like Adobe, SPSS, and more.
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Network, Servers & Storage

Search the Knowledge Base to find Articles on Network, Servers & Storage.
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IT Professional Services

Search the Knowledge Base to find Articles on the IT Professional Services offered.
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ITS Policies and Procedures

Search the Knowledge Base to find Articles and Information relating to ITS Policies and Procedures.
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Articles (1)

SVSU Cyber Security and Resources

Your personal information, Your ID, Your password are valuable to criminals. ​Learn how to identify Phishing