Search the Knowledge Base for Articles about Account Management, user and system access and permissions to use university technology.

Articles (5)

Employee Transfers / Role Changes

Employees that are hired, change roles or responsibilities, or leave university employment, often have different kinds of technology access/permissions that may need to change.  This may include a change or revocation of access to different resources, change of computer systems and/or relocation of equipment. To ensure smooth transitions, it is important for supervisors to consider and request changes in advance.

How to Request a Username Change

Username changes can be requested after a legal name change is processed. Proof of change must be provided (in person) to the appropriate offices identified below. Once the appropriate office has sufficient evidence of legal name change, they will require the individual to fill out a document to officially request the change.

MFA Set Up Instructions

MFA helps ensure a user's identity when attempting to use SVSU software and systems. It requires SVSU users to present two pieces of evidence when logging in to any SVSU system. One piece of evidence will be the SVSU username and password. Users will choose the other method of evidence, or authentication, that best fits their lifestyle, from the available options. Without authentication, your log in will fail.

Self-Service Password Reset (SSPR)

Self Service Password Reset is a system you must register for before you can reset you password without contacting the IT Support Center.  If you forget your password, you can conveniently update it without delay.