MFA - Manage Account Security Information and Sign-in Methods

Manage account security information and sign-in methods used to verify your account during MFA and Password Reset.

On This Page

View All Sign-In Methods

  1. n a web browser, log in to SVSU Outlook Online.
  2. Select your profile from the upper-right corner and select View Account.

    In a web browser, log in to SVSU Outlook Online. Select your profile from the upper-right corner and select View Account.
     
  3. Select Security info.
  4. You will see a list of the all methods that you use or have used to sign into your SVSU account. 

Microsoft profile - Security info - Methods of Authentication

Update Security Information Used for Sign In Methods

At minimum, an alternate phone number and email address must be entered for the Password Reset and MFA systems to function properly.

  1. In a web browser, log in to SVSU Outlook Online.
  2. Select your profile from the upper-right corner and select View Account.

    In a web browser, log in to SVSU Outlook Online. Select your profile from the upper-right corner and select View Account.
     
  3. Select Security info.
  4. Click the Change button next to the verification information that needs updating.

    Click the Change button next to the verification information that needs updating.
     
  5. Type the new information.
  6. Click Next to Save.

Change your Sign-In Method

When you have set up your two-step verification for Multi-factor Authentication, you can update your sign in methods.

Important Note: The default sign-in method will display in bold text. You can click change to select another sign in method
  1. n a web browser, log in to SVSU Outlook Online.
  2. Select your profile from the upper-right corner and select View Account.

    In a web browser, log in to SVSU Outlook Online. Select your profile from the upper-right corner and select View Account.
     
  3. Select Security info.
  4. Click Change to choose another default sign-in method.

    A screenshot of your sign-ins from your SVSU account
     
  5. You should now see a window "Change default method," with a drop down menu. “Which method would you like to use to sign-in?” Click the arrow to view the methods available. Note: The sign in methods will vary for your account based on what you have already set up.
  • Phone – call

  • Phone – text

  • App based authentication – notification

  • App based authentication or hardware token – code

    A screenshot of the sign in methods inside of your Microsoft 365 account.

Important Note: Ensure that you do not have old information on your account. If needed, view how to delete a sign-in method.

Delete a Sign-In Method

  1. n a web browser, log in to SVSU Outlook Online.
  2. Select your profile from the upper-right corner and select View Account.

    In a web browser, log in to SVSU Outlook Online. Select your profile from the upper-right corner and select View Account.
     
  3. Select Security info.
  4. To remove a sign-in method* from your account, click Delete (located to the right).
  5. Click Ok.

    * Important Note: The sample image below shows how to delete an alternate phone, follow the same steps to remove any sign-in method.

    A screenshot of a deleting a sign-in method for MFA.
     

Add Microsoft Authenticator app as a Sign-in Method for MFA

If you have not added the Microsoft Authenticator app as a sign-in method. Follow the instructions in this article - "MFA- Set up the Microsoft Authenticator app." 

What has Changed with the MFA Authentication Methods

Microsoft has updated how you authenticate your sign-in methods, view this knowledge article "MFA Azure Cloud Migration - What has changed with the Authentication Methods"

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Details

Article ID: 154208
Created
Mon 9/11/23 12:37 PM
Modified
Fri 4/12/24 4:35 PM

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