MFA - Manage and Secure Your Account

Overview

Manage account security information and sign-in methods used to verify your account for Multi-factor Authentication known as MFA and Password Reset. You can access your account while logged into any online (web browser) Microsoft 365 app, or you can bookmark mfa.svsu.edu for direct access to manage your account and sign-in methods.

View All Sign-In Methods

1. From your web browser, if you are already logged into Outlook, OneDrive or another Microsoft 365 app you will see your profile image in the upper corner of your screen. If you are not logged in visit portal.office.com
2. Select your profile (upper-right corner) and select View Account.
   
3. Select Security info.
4. You will see a list of the all methods that you use or have used to sign into your SVSU account. 

Update Security Information Used for Sign In Methods

At minimum, an alternate phone number and email address must be entered for the Password Reset and MFA systems to function properly.

1. From your web browser, if you are already logged into Outlook, OneDrive or another Microsoft 365 app you will see your profile image in the upper corner of your screen. If you are not logged in visit portal.office.com
2. Select your profile (upper-right corner) and select View Account.
3. 
4. Select Security info.
5. Click the Change button next to the verification information that needs updating.
   
   
    
6. Type the new information.
7. Click Next to Save.

Change your Sign-In Method

When you have set up your two-step verification for Multi-factor Authentication, you can update your sign in methods.

1. From your web browser, if you are already logged into Outlook, OneDrive or another Microsoft 365 app you will see your profile image in the upper corner of your screen. If you are not logged in visit portal.office.com
2. Select your profile (upper-right corner) and select View Account.
   
   
    
3. Select Security info. Note: You can bypass these steps in the future, bookmark mfa.svsu.edu
4. Click Change to choose another default sign-in method.
   
   
    
5. You should now see a window "Change default method," with a drop down menu. “Which method would you like to use to sign-in?” Click the arrow to view the methods available. Note: The sign in methods will vary for your account based on what you have already set up.

• Phone – call
• Phone – text
• App based authentication – notification
• App based authentication or hardware token – code

Delete a Sign-In Method

1. From your web browser, if you are already logged into Outlook, OneDrive or another Microsoft 365 app you will see your profile image in the upper corner of your screen. If you are not logged in visit portal.office.com
2. Select your profile (upper-right corner) and select View Account.​​​​​​​
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3. Select Security info.
4. To remove a sign-in method* from your account, click Delete (located to the right).
5. Click Ok.
   
   * Important Note: The sample image below shows how to delete an alternate phone, follow the same steps to remove any sign-in method.
   
   
    

Add Microsoft Authenticator app as a Sign-in Method for MFA

If you have not added the Microsoft Authenticator app as a sign-in method. View in this article - "MFA - Microsoft Authenticator app set up." 

What has Changed with the MFA Authentication Methods

Microsoft has updated how you authenticate your sign-in methods, view this knowledge article "MFA - Authentication Methods"