MFA - Oath Token Method Setup

This method authenticates your account using verification codes generated on the Oath Token.

Note that the Authenticator Mobile App is the recommended method.  See Related Articles for instructions.

Step 1

  1. Purchase or request an Oath Token.
    1. Faculty, Adjunct Faculty and Staff – request your first Oath Token, free, from the IT Support Center.  Replacements must be purchased through Campus Financial Services.  You will leave Campus Financial Services with a receipt only.  Exchange the receipt for an Oath Token at the IT Support Center desk.
    2. Students – purchase an Oath Token through Campus Financial Services. You will leave Campus Financial Services with a receipt only.  Exchange the receipt for an Oath Token at the IT Support Center desk.
  2. Save the receipt and bring it to the IT Support Center to confirm the purchase.  After verifying your receipt, you will be given your Oath Token and the IT Support Center will register it to your account.
You must have the Oath Token in your possession before selecting to use it as your preferred method. It is suggested that you complete MFA set up while you are at the IT Support Center, picking up your Oath Token.

Step 2

  1. On a computer, open a browser and log in to mfa.svsu.edu. 
    If you have already set up your preferred method, you will need to authenticate with your previously chosen method.
  2. If you get a message that says “Login failed…” please contact the Support Center, 964-4225, so we can check your account status.

    mfa.svsu.edu.  Enter username and password.  Click Log In.
     
  3. If a dropdown labeled Method is not displayed, select Change Method from the menu on the left.
  4. Select Oath Token from the Method dropdown list.
  5. Click the Oath Token menu option.


     
  6. Press the red power button on your Oath Token and type the 6 digits that display into the Code field on your computer.


     
  7. Click Save.  A green notification will confirm that your Oath token has been saved.  The Oath Token is now your preferred authentication method.


     
  8. If this is the first time you are setting up MFA, you will be prompted to select four security questions and answers.
  9. Remember your Security Question Answers
  10. Use each of the four drop-down lists to select four security questions.
  11. Type the answers in each of the answer fields.  Answers for security questions are not case sensitive

    Use each of the four drop-down lists to select four security questions. Type the answers in each of the answer fields.  Answers for security questions are not case sensitive. 
     
  12. Click Save to complete the set up and begin using MFA.
  13. From now on, when trying to access an SVSU service, a message will appear on the computer screen saying, “For security reasons, we require additional information to verify your account.”  You will be prompted to type the code that appears on your Oath Token.  Turn on the Oath token and type the Code.
Forget your Oath Token?  By default, you will not be prompted to enter your security questions, even after one minute  To authenticate your account by answering the security questions, click the Submit button on the screen without typing in your Code.

Details

Article ID: 127190
Created
Wed 2/3/21 3:04 PM
Modified
Wed 2/23/22 3:07 PM

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