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Should you get a new phone you will need to install and re-activate the Microsoft Authenticator app. Please review your security questions and answers before purchasing a new phone as you will need this information to re-activate the Mobile App.

The landing page for mfa.svsu.edu displays the MFA account settings menu. From here, you can change your preferred method, phone number, PIN, security questions or activate the mobile app, among other functions.

MFA - Change Method to Text Message

Instructions on setting up the recommended Mobile App method for MFA.

Use any phone to authenticate. Be sure it is a phone you will regularly have near you when you need to authenticate. We suggest using your cell phone, but you can use your office phone if you know you will be near this phone every time you need to authenticate - which is highly unlikely.

This method authenticates your account using verification codes generated on the Oath Token.

Multi-Factor Authentication, MFA, helps ensure a user's identity when attempting to use SVSU software and systems.  It requires SVSU users to present two pieces of evidence when logging in to any SVSU system.  One piece of evidence will be the SVSU username and password.  Users will choose the other method of evidence, or authentication, that best fits their lifestyle, from the available options.  Without authentication, your log in will fail on any application that uses single sign-on in your b

MFA Oath Token - Assignment to Individuals

For security reasons implemented by Microsoft and SVSU all 3rd Party mail applications including: mobile device mail, and Apple Mail, and Thunderbird are unable to get SVSU Email and are not supported. Below are instructions for removing legacy Email settings from your phone or Mac OS computer. For the best user experience and security, use the instructions below to get Email and Calendar access using the Microsoft Outlook app.

Use these instructions to get Email and Calendar access using the Microsoft Outlook app on your Android, iPhone, or iPad.