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This policy explains when technology access is granted and removed for students.
This is a policy explaining when technology access is granted and removed for University employees.
Multi-Factor Authentication, MFA, helps ensure a user's identity when attempting to use SVSU software and systems.  It requires SVSU users to present two pieces of evidence when logging in to any SVSU system.  One piece of evidence will be the SVSU username and password.  Users will choose the other method of evidence, or authentication, that best fits their lifestyle, from the available options.  Without authentication, your log in will fail on any application that uses single sign-on in your b
To request refund to print balance.
Instructions on setting up the recommended Mobile App method for MFA.
This method authenticates your account using verification codes generated on the Oath Token.
MFA - Change Method to Text Message
Should you get a new phone you will need to install and re-activate the Microsoft Authenticator app. Please review your security questions and answers before purchasing a new phone as you will need this information to re-activate the Mobile App.
If you cannot use the preferred app method and will be using a phone number, we suggest using your cell phone number.  You can use your office phone if you know you will be near this phone every time you need to authenticate, but that is highly unlikely.  Also, please consider your cell signal strength when selecting Phone Call as your preferred method.
The landing page for mfa.svsu.edu displays the MFA account settings menu. From here, you can change your preferred method, phone number, PIN, security questions or activate the mobile app, among other functions.
Many people find this to be the easiest method to use and it is the method IT recommends.  You must download and activate the Microsoft Authenticator mobile app on your phone before changing your authentication method to Mobile App.