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On occasion, system password changes can lead to a broken Keychain on a Mac computer.  This often occurs when a user bypasses the prompt to update the Keychain password by clicking cancel, or by entering the wrong password.

Self Service Password Reset is a system you must register for before you can reset you password without contacting the IT Support Center.  If you forget your password, you can conveniently update it without delay.

Steps to address when the FileVault password is not syncing with AD password.

SVSU uses a Self-Service Password Reset system to make it easy to recover your password if you ever forget it. To ensure you never lose access to your account, you must first register to be part of the password reset system. Registering will enable you to reset, unlock, or change your password without having to contact the SVSU IT Support Center.