Echo360 FAQ

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Table of Contents

Do not check grades, email, or anything confidential. All content is recorded and will be available to students as scheduled.
Need to trim or cut out sensitive information?
You can edit your video directly in Echo360. Learn how to edit your video.


What is Echo360?

Echo360 is a comprehensive lecture capture and video hosting system with an integrated Active Learning Platform (ALP). The system allows SVSU faculty to record video lectures for students to view on a computer or through the mobile app. All content is accessible via Canvas.

Echo360 ALP

The ALP provides classroom tools, polling, and quizzes you will also know which students are the least engaged or might be confused. The system provides you with rich analytics to increase student engagement and sets them up for success. 

If an instructor uses embedded videos in a Canvas content window, the engagement tools will not be seen. 


Who is Echo360's targeted audience?

Echo360 as a company is 100% Education focused designed by educators, for educators.

Who benefits from Echo360?

Echo360 benefits both Faculty and Students. Faculty do not have to continue to re-teach concepts and can also create videos for students as needed to address difficult subject matter. Additionally, classes can be recorded so if a student is sick and cannot make class, they do not get behind. Faculty can also pre-record their lectures if they plan to miss class due to a conference, or other situations.

How many people have used Echo360 at SVSU?

We have over 1000 instructors in the Echo360 system from the last 6 years and over 19,000 students (many now Alumni).

How much content has been recorded?

There are over 35,000 videos within the Echo360 system, with over 1,500 being recorded each month. In 2020, over 16,000 videos have been uploaded.

How many students are watching videos?

In 2020, around 237,000 hours were streamed by over 7,500 students.

How is my class recorded?

There are several ways to use Echo360. You can record a lecture in a physical classroom, within our recording studio, or on your computer. Classroom recordings can be scheduled or ad-hoc (you control the start and stop of them). See What types of recording systems are there.

Scheduled recordings can be requested by filling out the Echo360 Semester form. You must be the primary instructor for a section. The IT Support Center fulfills your request. NOTE: A user account is required to use Echo360, if you are new, learn how to get started.


How are videos accessed/who can see the videos?

Students who are enrolled in your Canvas course are the only ones that can watch published content in your course. Faculty are in control of when the videos are available, they can be available as soon as your class completes, or whenever you decide to make them available. Some faculty like to trim and edit videos before they make them available. 

You own the video and can download it and share it in other ways. It is your intellectual property that you can take with you. Students and other faculty will not be able to download your videos, you can share specific videos with other instructors using an Echo360 Group or share video(s) with another Echo360 user(s).
Sharing Videos using a Content Group? Creators of a group and owners can set permissions to a user's group rights, a user must have a Echo360 user account. Media in a group still resides in the owner's personal library. Permissions include View Only, Add & Upload, Copy, Download, Remove, and Share. Learn more about Echo360 Groups.


What types of recording systems are there?

What rooms are equipped with Echo360?

Different rooms have varying capabilities and systems.

Who owns the content?

The creator owns the content, just like your Canvas course, it is yours.

How does Echo360 Support Accessibility (ADA Compliant)?

Echo360 has automatic speech recognition (ASR) for audio and video recordings. The transcript is ~80% accurate, a number of factors can affect the accuracy of your transcript such as background noise, terminology within a discipline, the accent of the speaker, or the volume or placement of your audio. You can edit your transcript for accuracy directly in the browser with the built-in transcript editor. Students can read the transcript along with the video and the transcript is searchable. Learn more about using the Echo360 Transcript Editor.

If you are planning to reuse content, you need to have Automatic Speech Recognition (ASR) turned on in your course. Once your videos have transcripts you do not need to request ASR, the transcripts remain on your video unless you delete them.


How can Echo360 help me teach synchronously?

Echo360 is capable of live streaming from your home PC, a work PC, the classroom with Classroom Capture, or any appliance. Students watch the content by logging into Canvas and clicking on the Echo360 tab. The link can not be shared, and all recording controls are up to you (see “How is my class recorded” above).

View questions, comments, and discussion posts in real-time and see who is actively viewing your class. Assess student learning live with Interactive Slides and Polling in your Presentations.

How can Echo360 help me teach asynchronously?

Videos can be created for students to watch 24x7 from any device anywhere with an internet connection. Students can engage with the content with polls, questions, take notes and bookmark content.

Can you edit the videos?

Yes, Echo360's browser-based editor makes it easy to edit videos from anywhere, with no complicated tools required. The tool is available directly from the user’s library, the editor allows the user to simply make and save changes, and the published version is automatically updated.

Learn more about using the Echo360 Media Editor

Can you pause a video?

Yes, you can pause a recording indefinitely (all capture types). 

Learn more about controlling a capture

File Size Limits

Since Echo360 hosts the videos securely on their servers, in the cloud, it does not affect your storage in Canvas and there is no limit to the number of videos you record.

Can you upload a video made in Zoom, Teams, or other platforms to Echo360?

Yes, you can download class recordings made in Zoom, Teams, or another platform. ITS recommends that you upload your videos to Echo360, your video must be smaller than 20GB.

Zoom recordings are only available for 45 days, we have limited cloud storage. To retain your videos longer, download your recordings from Zoom. Teams recordings are stored in Stream. Learn how to download a video from MS Stream.

Can I use Student View in Canvas with Echo360?

No, Student View in Canvas cannot be used in Echo360 because the test student does not have login credentials. You will receive an LTI error.