Echo360 404 Not Found - Error Message seen in Canvas (displays instead of the embedded video when its been deleted from your Library)

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This error message indicates that the media has been removed from your Echo360 Library. The following error message displays "404 Not Found, The page you're looking for couldn't be found."

404 Not Found (seen by instructors and students)

Echo360 404 Not Found error message


Removing Media from Echo360

Media removed from Echo360 is not recoverable, it is permanent SVSU ITS cannot restore it. Always be cautious before deleting a video from your Library, be sure you no longer need it as the video is removed from all published locations, meaning anywhere its embedded or published classes in an Echo360 course. 

Article: Deleting Your Echo360 Media



Article ID: 142149
Fri 3/18/22 10:52 AM
Fri 2/3/23 11:50 AM

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