Summary
404 Not Found error message displays in Canvas (e.g., page, discussion, assignment, etc.) when EchoVideo content has been deleted from your Library.
Body
Overview
This error message indicates that media has been removed from your EchoVideo Library. The following error message displays "404 Not Found, The page you're looking for couldn't be found." ** Important Note: If your video has been deleted within 3 months of the deletion, an administrator can restore the media to its original location, all analytics and links to the media will be restored.
404 Not Found (seen by instructors and students)
Removing Media from EchoVideo
Media removed from EchoVideo is recoverable up to 3 months from the date of deletion. Always be cautious before deleting a video from your Library, be sure you no longer need it as the video is removed from all published locations, meaning anywhere its embedded in Canvas or published classes in a EchoVideo section. If you do not need your media view this article:
Deleting Your EchoVideo Media
Accidentally deleted your media? Fill out this form to request ITS to
restore your EchoVideo content.