My Recently Visited Services
Find information about reserving computer labs and where students can access computer resources.
If you have data in Colleague that needs to be changed and it cannot be done via a Colleague form/mnemonic, create a service request under this category.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Create a signature block for your Office 365 emails.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Use this service if your account has been compromised, you fall for a phishing scam or other reasons that you believe may have compromised your account. CHANGE YOUR PASSWORD IMMEDIATELY - https://appsc.svsu.edu/passwordselfservice/.
If you need general assistance with Workday, use this service.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.
Use this service to request a new server be built. Depending on the type of server and requirements there may be a charge for this service.
Use this service if you have a server that needs to be added to the backup system or if you need a snapshot of a server.
If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.
This service is used by ITS to track Colleague software updates.
Use this service to request server storage (disk space). Depending on the type of server storage and requirements there may be a charge for this service.
Multi-Factor Authentication instructions and options.
Non-person related calendars, e.g. meeting/conference rooms, audio-visual equipment, project, or vacation calendars.
Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.