My Recently Visited Services
If you need general assistance with Workday, use this service.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
Multi-Factor Authentication instructions and options.
Mailing Lists are primarily used at SVSU for bringing groups of people together from outside the organization via email.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Use this service to request a file be restored from a file server (e.g. J:Drive, M:Drive, etc.). OneDrive files can only be restored by the user.
Password management is handled under our Self-Service Password Reset (SSPR) system.
Use this form to request assistance from Information Security for Compliance & Standards.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
EchoVideo (formerly Echo360) is a system used for lecture capture at SVSU allows instructors to record their lectures in a classroom or on their computer, edit and publish to Canvas. If you need help or are new to EchoVideo please fill out this help request form. For scheduled recording and/or Live Stream requests, please visit https://svsu.edu/echohelp then click the "Create Ticket" button.
This Service should be used if none of the other server and storage services fit the request.
Classroom technology is crucial to learning, report issues with it here.
Information Technology Services works closely with Facilities and University Police who are primarily responsible for Security Camera's.
Supervisors should submit this ticket when an employee is leaving the University.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Request changing a personal user print account to charge prints against a shared department/grant account.
This service is used to request a certificate be purchased for a server. The cost of the certificate will be billed to the account number that you provide on the request. Additionally, renewals of the certificate will be billed to the account number supplied with this request.this service to request a new certificate be purchased for a server.
Request assistance with Colleague printing and/or EasySpooler.
For assistance contact Mike Randolph at ext. 7018.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.