My Recently Visited Services
Get assistance on SVSU supported software here
If you need general assistance with Workday, use this service.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Find information about reserving computer labs and where students can access computer resources.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
If you have general questions about Classroom Technology, use this service.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.
Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.
ITS does not take any action on emails that are reported as SPAM. Did you know that you can report the email as SPAM by clicking on Junk and following the prompts. Reporting SPAM as Junk will help the SPAM Filters learn and possibly prevent future SPAM.
Use this service to have a technician review a specific URL for filtering or a webpage that is being blocked.
Quick ticket for students to request technology
Self-Service allows students and employees to view academic, financial and employment information.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Security Incident Reporting is used as the final analysis of security events or alerts that need to be escalated.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
Classroom technology is crucial to learning, report issues with it here.
Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.