My Recently Visited Services
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Get assistance on SVSU supported software here
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
If you need general assistance with Workday, use this service.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
New accounts, requests for access to department shares, email, or other technology resources.
Request installation assistance with software on your university-owned computer.
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
Security Information Event Management (SIEM) deals with alerts that are received from the SIEM system.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Supervisors should submit this ticket when an employee is leaving the University.
If you need general help with EchoVideo, or you are new and would like more information, please fill out this form.
Report a problem with a printer or scanner in a classroom, office, or open area.
Multi-Factor Authentication instructions and options.
Custom web applications that were developed by SVSU for SVSU
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Find information about reserving computer labs and where students can access computer resources.