My Recently Visited Services

Please only use this page if you seeking in-person help at the IT Support Desk, the first floor of the Zahnow Library.


Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.


Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.


Use this service to request assistance from Information Security for compromised accounts or systems that need further investigation to determine the extent of the compromise.


Use this service to request assistance from Information Security for items not covered by other Information Security services.


Request additional purchase information for Hardware, Software or Printer purchasing information.


Use this service to request a file be restored from a file server (e.g. J:Drive, M:Drive, etc.). OneDrive files can only be restored by the user.


SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.


SVSU uses a firewall to monitor incoming and outgoing network traffic and decides whether to allow or block specific traffic based on a defined set of security rules.


SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth. This service is for LDAP.


SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth.  If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.


Short term equipment checkouts can be requested (as long as availability exists)


Supervisors should submit this ticket when an employee is leaving the University.


Create a signature block for your Office 365 emails.


A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.


Use this service to request an Office 365 eDiscovery.


If you need general help with EchoVideo or need an account, fill out this form.


Request assistance with email.


An additional name for your email account. Note: A valid reason is required.


A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.


This is an internal form for ITS only! Data Center / Data Closet Access must be approved by the Executive Director of ITS or their delegate.


CROA, Colleague Reporting and Operating Analytics, is a tool to write reports from Colleague data.