My Recently Visited Services
Use this service to request assistance from Information Security for compromised accounts or systems that need further investigation to determine the extent of the compromise.
Please only use this page if you seeking in-person help at the IT Support Desk, the first floor of the Zahnow Library.
Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Supervisors should submit this ticket when an employee is leaving the University.
Find information about reserving computer labs and where students can access computer resources.
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
If you need general assistance with Workday, use this service.
Use this form to request a print balance review (for allotments, adjustments).
Get assistance on SVSU supported software here
Request additional purchase information for Hardware, Software or Printer purchasing information.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.
Request changing a personal user print account to charge prints against a shared department/grant account.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Multi-Factor Authentication instructions and options.
Password management is handled under our Self-Service Password Reset (SSPR) system.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.