My Recently Visited Services
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Multi-Factor Authentication instructions and options.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
This service is used by ITS to track Colleague software updates.
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
Quick ticket for students to request technology
Use this service to request modifications to a Workday report or to have a new Workday report created.
Information Technology Services works closely with Facilities and University Police who are primarily responsible for Security Camera's.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Use this form to request a print balance review (for allotments, adjustments).
Request assistance with Colleague printing and/or EasySpooler.
Find information about reserving computer labs and where students can access computer resources.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
New accounts, requests for access to department shares, email, or other technology resources.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
If you need general help with EchoVideo, or you are new and would like more information, please fill out this form.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.