My Recently Visited Services
Report a problem with a printer or scanner in a classroom, office, or open area.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for LDAP.
ITS does not take any action on emails that are reported as SPAM. Did you know that you can report the email as SPAM by clicking on Junk and following the prompts. Reporting SPAM as Junk will help the SPAM Filters learn and possibly prevent future SPAM.
Request changing a personal user print account to charge prints against a shared department/grant account.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Multi-Factor Authentication instructions and options.
TeamDynamix is the University's service and project management system. It is used by Information Technology Services and University Communications.
SVSU currently supports Azure, Amazon (AWS) and Office 365 Cloud Services.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Use this service to request server storage (disk space). Depending on the type of server storage and requirements there may be a charge for this service.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
CROA, Colleague Reporting and Operating Analytics, is a tool to write reports from Colleague data.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Short term equipment checkouts can be requested (as long as availability exists)
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
If you have data in Colleague that needs to be changed and it cannot be done via a Colleague form/mnemonic, create a service request under this category.
Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.
Custom web applications that were developed by SVSU for SVSU
Use this service if your account has been compromised, you fall for a phishing scam or other reasons that you believe may have compromised your account. CHANGE YOUR PASSWORD IMMEDIATELY - https://appsc.svsu.edu/passwordselfservice/.
This Service provides general server wide changes that might include reconfiguration of server services/roles, as well as specific monitoring requirements for Servers and Storage.
Use this service to request a new server be built. Depending on the type of server and requirements there may be a charge for this service.
If you have general questions about Classroom Technology, use this service.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.