My Recently Visited Services
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
This Service should be used if none of the other server and storage services fit the request.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Perceptive Content, formerly known as ImageNow, is the University's document imaging system.
Password management is handled under our Self-Service Password Reset (SSPR) system.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
New accounts, requests for access to department shares, email, or other technology resources.
Classroom technology is crucial to learning, report issues with it here.
Use this service to request server storage (disk space). Depending on the type of server storage and requirements there may be a charge for this service.
If you have data in Colleague that needs to be changed and it cannot be done via a Colleague form/mnemonic, create a service request under this category.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
ITS does not take any action on emails that are reported as SPAM. Did you know that you can report the email as SPAM by clicking on Junk and following the prompts. Reporting SPAM as Junk will help the SPAM Filters learn and possibly prevent future SPAM.
If you need general help with EchoVideo or need an account, fill out this form.