My Recently Visited Services
If you have data in Colleague that needs to be changed and it cannot be done via a Colleague form/mnemonic, create a service request under this category.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Self-Service allows students and employees to view academic, financial and employment information.
Create a signature block for your Office 365 emails.
Quick ticket for students to request technology
VPN software is used to create a secure connection back to SVSU resources.
Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
For assistance contact Mike Randolph at ext. 7018.
New accounts, requests for access to department shares, email, or other technology resources.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Multi-Factor Authentication instructions and options.
Get assistance on SVSU supported software here
If you have general questions about Classroom Technology, use this service.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
Classroom technology is crucial to learning, report issues with it here.
Password management is handled under our Self-Service Password Reset (SSPR) system.
An additional name for your email account. Note: A valid reason is required.