My Recently Visited Services
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Slate is The University's CRM software. It is used by the admitting offices.
Use this form to request a print balance review (for allotments, adjustments).
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
New accounts, requests for access to department shares, email, or other technology resources.
Use this service to request assistance with your personal web space.
If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.
TeamDynamix is the University's service and project management system. It is used by Information Technology Services and University Communications.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Request changing a personal user print account to charge prints against a shared department/grant account.
Supervisors should submit this ticket when an employee is leaving the University.
This is an internal form for ITS only! Data Center / Data Closet Access must be approved by the Executive Director of ITS or their delegate.
This Service should be used if none of the other server and storage services fit the request.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.