My Recently Visited Services
Find information about reserving computer labs and where students can access computer resources.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Multi-Factor Authentication instructions and options.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
This Service provides general server wide changes that might include reconfiguration of server services/roles, as well as specific monitoring requirements for Servers and Storage.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Supervisors should submit this ticket when an employee is leaving the University.
This service is used by ITS to track Colleague software updates.
Password management is handled under our Self-Service Password Reset (SSPR) system.
Use this service to request a file be restored from a file server (e.g. J:Drive, M:Drive, etc.). OneDrive files can only be restored by the user.
Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.
Use this service if you have a server that needs to be added to the backup system or if you need a snapshot of a server.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Get assistance on SVSU supported software here
Use this service to request assistance from Information Security for compromised accounts or systems that need further investigation to determine the extent of the compromise.
Use this form to request a print balance review (for allotments, adjustments).
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for LDAP.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.