My Recently Visited Services

Find information about Online Course Evaluations (Evaluation Kit), and submit a ticket if you are having issues.


Security Information Event Management (SIEM) deals with alerts that are received from the SIEM system.


If you cannot determine which service to use, pick this one.


Find information about reserving computer labs and where students can access computer resources.


Use this service to request a New File Share be created.


Synoptix is a reporting tool used by the Controller's Office to report Colleague financial data.


If you need general assistance with Workday, use this service.


CROA, Colleague Reporting and Operating Analytics, is a tool to write reports from Colleague data.


Multi-Factor Authentication instructions and options.


Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).


This Service should be used if none of the other server and storage services fit the request.


Request assistance with Colleague printing and/or EasySpooler.


Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.


SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.


New accounts, requests for access to department shares, email, or other technology resources.


Classroom technology is crucial to learning, report issues with it here.


Password management is handled under our Self-Service Password Reset (SSPR) system.


If you have general questions about Classroom Technology, use this service.


Use this service to request server storage (disk space). Depending on the type of server storage and requirements there may be a charge for this service.


If you need general help with EchoVideo or need an account, fill out this form.


Request additional purchase information for Hardware, Software or Printer purchasing information.


Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.