My Recently Visited Services
Use this form to request a print balance review (for allotments, adjustments).
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
New accounts, requests for access to department shares, email, or other technology resources.
Short term equipment checkouts can be requested (as long as availability exists)
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Please only use this page if you seeking in-person help at the IT Support Desk, the first floor of the Zahnow Library.
Supervisors should submit this ticket when an employee is leaving the University.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Self-Service allows students and employees to view academic, financial and employment information.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.
Password management is handled under our Self-Service Password Reset (SSPR) system.
This service is used by ITS to track Colleague software updates.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Request changing a personal user print account to charge prints against a shared department/grant account.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Request assistance with Colleague printing and/or EasySpooler.
Quick ticket for students to request technology
Classroom technology is crucial to learning, report issues with it here.
Security Information Event Management (SIEM) deals with alerts that are received from the SIEM system.