My Recently Visited Services

Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.

Multi-Factor Authentication instructions and options.

If you have a phone that has stopped working, please click Create Ticket.

mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.

Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.

SVSU currently supports Azure, Amazon (AWS) and Office 365 Cloud Services.

SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth. This service is for LDAP.

SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.

If you need general assistance with Workday, use this service.

This template file will open in Microsoft Word.

Report a problem with a printer or scanner in a classroom, office, or open area.

Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.

Request changing a personal user print account to charge prints against a shared department/grant account.

Use this service to request a file be restored from a file server (e.g. J:Drive, M:Drive, etc.). OneDrive files can only be restored by the user.

Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.

Supervisors should submit this ticket when an employee is leaving the University.

SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.

If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.

Short term equipment checkouts can be requested (as long as availability exists)

Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.

Self-Service allows students and employees to view academic, financial and employment information.