My Recently Visited Services
Request assistance with Colleague printing and/or EasySpooler.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Short term equipment checkouts can be requested (as long as availability exists)
Supervisors should submit this ticket when an employee is leaving the University.
Get assistance on SVSU supported software here
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
If you need general assistance with Colleague, use this service.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.
Security Information Event Management (SIEM) deals with alerts that are received from the SIEM system.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
SVSU currently supports Azure, Amazon (AWS) and Office 365 Cloud Services.
Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Find information about reserving computer labs and where students can access computer resources.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for LDAP.
Use this service to request a file be restored from a file server (e.g. J:Drive, M:Drive, etc.). OneDrive files can only be restored by the user.
Request changing a personal user print account to charge prints against a shared department/grant account.
Use this service if your account has been compromised, you fall for a phishing scam or other reasons that you believe may have compromised your account. CHANGE YOUR PASSWORD IMMEDIATELY - https://appsc.svsu.edu/passwordselfservice/.
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
New accounts, requests for access to department shares, email, or other technology resources.