My Recently Visited Services

This service is used to request a certificate be purchased for a server. The cost of the certificate will be billed to the account number that you provide on the request.  Additionally, renewals of the certificate will be billed to the account number supplied with this request.this service to request a new certificate be purchased for a server.


SVSU uses a firewall to monitor incoming and outgoing network traffic and decides whether to allow or block specific traffic based on a defined set of security rules.


Use this service if none of the other Network Services listed meet the needs of the request.


SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth.  If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.


Self-Service allows students and employees to view academic, financial and employment information.


Use this service if you have a server that needs to be added to the backup system or if you need a snapshot of a server.


Use this form to request a print balance review (for allotments, adjustments).


Use this service to request server storage (disk space). Depending on the type of server storage and requirements there may be a charge for this service.


Quick ticket for students to request technology


Request assistance with email.


The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.


Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.


Password management is handled under our Self-Service Password Reset (SSPR) system.


Use this service to have a technician review a specific URL for filtering or a webpage that is being blocked.


Security Information Event Management (SIEM) deals with alerts that are received from the SIEM system.


Use this service to report systems that need patching or configuration changes that are discovered through vulnerability scanning or other means.


mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.


This Service should be used if none of the other server and storage services fit the request.


SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.


Supervisors should submit this ticket when an employee is leaving the University.


A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.


If you have general questions about Classroom Technology, use this service.


SVSU currently supports Azure, Amazon (AWS) and Office 365 Cloud Services.


If you need general help with EchoVideo or need an account, fill out this form.


If you have a phone that has stopped working, please click Create Ticket.