Network services encompasses firewalls, internet & network connectivity and wireless.

To request assistance select from the Services below.

Services (12)

Data Center / Data Closet - Access

This is an internal form for ITS only! Data Center / Data Closet Access must be approved by the Executive Director of ITS or their delegate.

Device Registration (Clearpass)

Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU network.

Firewall Change Request

SVSU uses a firewall to monitor incoming and outgoing network traffic and decides whether to allow or block specific traffic based on a defined set of security rules.

Network - Other

Use this service if none of the other Network Services listed meet the needs of the request.

Network Port Activation

The world has gone wireless, but there are times that a wired network port is needed.

Phone

Information Technology Services works closely with Business Services who is primarily responsible for Telecommunications (Phones).

SVSU "Security" Cameras

Information Technology Services works closely with Facilities and University Police who are primarily responsible for Security Camera's.

URL Filtering / Blocked Page

Use this service to have a technician review a specific URL for filtering or a webpage that is being blocked.

VPN (Virtual Private Network)

VPN software is used to create a secure connection back to SVSU resources.

Wired Network Connectivity

If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.

Wireless / WIFI Connectivity

Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU network.