To have Echo360 added to your course or installed in a classroom you will need to fill out this form each semester.
Self-Service (Cardinal Direct) is available on mySVSU and provides information for students, faculty and staff.
New accounts, requests for access to department shares, email, or other technology resources.
Request additional purchase information for Hardware, Software or Printer purchasing information.
SVSU has certain software licenses available for personal home use.
Quick ticket to request technology to use at home, during COVID-19 Crisis.
Multi-Factor Authentication instructions and options.
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
Echo360 lecture capture is SVSU's chosen video capture system.
Get assistance on SVSU supported software here
If you cannot determine which service to use, pick this one.
Submit a request for programming to be completed by the Enterprise Applications or Web Technology staff.Due to limited resources and the effort to maintain custom programming, it is the University's position to refrain from, if at all possible, making custom changes to third party or in-house developed applications. All alternatives should be fully exhausted prior to submitting a programming request.
Request installation assistance with software on your university-owned computer.
A mailbox that multiple users can use (typically for departments).
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.
Request assistance with email.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
VPN software is used to create a secure connection back to SVSU resources.
Use this service if none of the other Network Services listed meet the needs of the request.
Short term equipment checkouts can be requested (as long as availability exists)
If you need general assistance with Colleague, use this service.