Popular Services
New accounts, requests for access to department shares, email, or other technology resources.
Report a problem with a printer or scanner in a classroom, office, or open area.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Request additional purchase information for Hardware, Software or Printer purchasing information.
If you need general assistance with Workday, use this service.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Use this form to request a print balance review (for allotments, adjustments).
If you need general help with EchoVideo, or you are new and would like more information, please fill out this form.
If you need general assistance with Colleague, use this service.
This Service should be used if none of the other server and storage services fit the request.
Get assistance on SVSU supported software here
Supervisors should submit this ticket when an employee is leaving the University.
Self-Service allows students and employees to view academic, financial and employment information.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Request installation assistance with software on your university-owned computer.
Find information about reserving computer labs and where students can access computer resources.