Popular Services

mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.


New accounts, requests for access to department shares, email, or other technology resources.


Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).


For assistance contact Mike Randolph at ext. 7018.


Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.


If you cannot determine which service to use, pick this one.


The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.


A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.


A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.


SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.


Request access deactivation for Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).


EchoVideo (formerly Echo360) is a system used for lecture capture at SVSU allows instructors to record their lectures in a classroom or on their computer, edit and publish to Canvas. If you need help or are new to EchoVideo please fill out this help request form. For scheduled recording and/or Live Stream requests, please visit https://svsu.edu/echohelp then click the "Create Ticket" button.


If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.


SVSU has certain software licenses available for personal home use.


Classroom technology is crucial to learning, report issues with it here.


Use this service to request a New File Share be created.