Popular Services

If you cannot determine which service to use, pick this one.


New accounts, requests for access to department shares, email, or other technology resources.


SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.


mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.


Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).


If you need general assistance with Workday, use this service.


Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.


SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.


Classroom technology is crucial to learning, report issues with it here.


If you have a phone that has stopped working, please click Create Ticket.


If you need general assistance with Colleague, use this service.


Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.


Report a problem with a printer or scanner in a classroom, office, or open area.


Request installation assistance with software on your university-owned computer.


Request assistance with email.


Use this form to request a print balance review (for allotments, adjustments).


Request additional purchase information for Hardware, Software or Printer purchasing information.


A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.


The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.


Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.


Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)


Security Incident Reporting is used as the final analysis of security events or alerts that need to be escalated.


Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.


A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.