Popular Services
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
New accounts, requests for access to department shares, email, or other technology resources.
Supervisors should submit this ticket when an employee is leaving the University.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
If you need general assistance with Workday, use this service.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Get assistance on SVSU supported software here
Perceptive Content, formerly known as ImageNow, is the University's document imaging system.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
If you need general assistance with Colleague, use this service.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Use this service to request assistance with an existing Workday integration or to request a new Workday integration be created.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Use this form to request a print balance review (for allotments, adjustments).
If you need general help with EchoVideo, or you are new and would like more information, please fill out this form.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.