Popular Services
New accounts, requests for access to department shares, email, or other technology resources.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Request installation assistance with software on your university-owned computer.
Report a problem with a printer or scanner in a classroom, office, or open area.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Use this service to request assistance with an existing Workday integration or to request a new Workday integration be created.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Use this form to request a print balance review (for allotments, adjustments).
Multi-Factor Authentication instructions and options.
Use this service to request modifications to a Workday report or to have a new Workday report created.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
Self-Service allows students and employees to view academic, financial and employment information.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Supervisors should submit this ticket when an employee is leaving the University.
Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.
TeamDynamix is the University's service and project management system. It is used by Information Technology Services and University Communications.