Popular Services
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
New accounts, requests for access to department shares, email, or other technology resources.
If you need general assistance with Workday, use this service.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
If you need general help with EchoVideo or need an account, fill out this form.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Use this service to request modifications to a Workday report or to have a new Workday report created.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.
Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.
Multi-Factor Authentication instructions and options.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
An additional name for your email account. Note: A valid reason is required.
If you need general assistance with Colleague, use this service.
If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Self-Service allows students and employees to view academic, financial and employment information.
If you have general questions about Classroom Technology, use this service.
Password management is handled under our Self-Service Password Reset (SSPR) system.
Get assistance on SVSU supported software here