Popular Services
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
New accounts, requests for access to department shares, email, or other technology resources.
Supervisors should submit this ticket when an employee is leaving the University.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
If you need general assistance with Workday, use this service.
Perceptive Content, formerly known as ImageNow, is the University's document imaging system.
If you need general assistance with Colleague, use this service.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Request additional purchase information for Hardware, Software or Printer purchasing information.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Self-Service allows students and employees to view academic, financial and employment information.
Classroom technology is crucial to learning, report issues with it here.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.