Popular Services

The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.

Echo360 is a video hosting system that allows a faculty an easy way to capture, edit, upload, and publish media to students in Canvas. If you are filling out this form, you are requesting an Echo360 course which utilizes the Active Learning Platform (ALP). The blue boxes provide important information, or you can click the "?" for more details. Please read questions carefully and fill out each question as it applies to your classes.

New accounts, requests for access to department shares, email, or other technology resources.

Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Complete the request form, or for assistance contact Tim Inman at ext. 4086.

If you have a phone that has stopped working, please click Create Ticket.

Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.

When an employee leaves the University, their supervisor can request access to their email. If the employee leaving is retiring, an alumni, student or continuing as an adjunct faculty, they will be given a new username for email access.

This form is to request transcripts for Echo360 media. If you are reusing content SVSU requires them to be transcribed so they are compliant for all learners. Please fill out this form so we can process your request.

Perceptive Content, formerly known as ImageNow, is the University's document imaging system.

Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.

The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.

If you cannot determine which service to use, pick this one.

Echo360 is SVSU's chosen video capture system for recording in a classroom, our AV Studio, or on your computer. The Echo system provides Automatic Speech Recognition/Captions, tools for student engagement and gathers usage analytics. If you need help or have questions fill out this help request.

Self-Service (Cardinal Direct) is available on mySVSU and provides information for students, faculty and staff.

SVSU has certain software licenses available for personal home use.

Request access deactivation for Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Multi-Factor Authentication instructions and options.

Find information about reserving computer labs and where students can access computer resources.

Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)

Get assistance on SVSU supported software here

If you would like to cancel a scheduled class session or multiple class sessions, please fill out this form so we can process your request.

Request additional purchase information for Hardware, Software or Printer purchasing information.

Request changing a personal user print account to charge prints against a shared department/grant account.