Popular Services
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
New accounts, requests for access to department shares, email, or other technology resources.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
If you need general assistance with Workday, use this service.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Perceptive Content, formerly known as ImageNow, is the University's document imaging system.
Supervisors should submit this ticket when an employee is leaving the University.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.
Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
Password management is handled under our Self-Service Password Reset (SSPR) system.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
SVSU offers 3 methods of application integration: ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Use this service to request assistance with an existing Workday integration or to request a new Workday integration be created.
Custom web applications that were developed by SVSU for SVSU
Use this service if none of the other Network Services listed meet the needs of the request.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)