Popular Services

The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.


mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.


If you cannot determine which service to use, pick this one.


If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.


New accounts, requests for access to department shares, email, or other technology resources.


If you have a phone that has stopped working, please click Create Ticket.


Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.


Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.


Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.


Request installation assistance with software on your university-owned computer.


Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).


Multi-Factor Authentication instructions and options.


SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.


Find information about reserving computer labs and where students can access computer resources.


If you need general assistance with Workday, use this service.


Use this service to request modifications to a Workday report or to have a new Workday report created.


A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.


Perceptive Content, formerly known as ImageNow, is the University's document imaging system.


Use this form to request a print balance review (for allotments, adjustments).


SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.


A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.


If you need general assistance with Colleague, use this service.


Report a problem with a printer or scanner in a classroom, office, or open area.


Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.