Popular Services

Business Cards

The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.

Echo360 Semester Course Request

Echo360 is a video hosting system that allows a faculty an easy way to capture, edit, upload, and publish media to students in Canvas. If you are filling out this form, you are requesting an Echo360 course which utilizes the Active Learning Platform (ALP). The blue boxes provide important information, or you can click the "?" for more details. Please read questions carefully and fill out each question as it applies to your classes.

Account Access & Permissions

New accounts, requests for access to department shares, email, or other technology resources.

Enterprise Applications Access Request

Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Photography request

Complete the request form, or for assistance contact Tim Inman at ext. 4086.

Phone

If you have a phone that has stopped working, please click Create Ticket.

Request Access to Drive / File Share

Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.

Employee Separation Email Access and Username Change

When an employee leaves the University, their supervisor can request access to their email. If the employee leaving is retiring, an alumni, student or continuing as an adjunct faculty, they will be given a new username for email access.

Echo360 Transcript Request

This form is to request transcripts for Echo360 media. If you are reusing content SVSU requires them to be transcribed so they are compliant for all learners. Please fill out this form so we can process your request.

Perceptive Content (ImageNow)

Perceptive Content, formerly known as ImageNow, is the University's document imaging system.

Computer & Devices - Request Other Support

Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.

Network Port Activation

The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.

General Help

If you cannot determine which service to use, pick this one.

Echo360 Help Request

Echo360 is SVSU's chosen video capture system for recording in a classroom, our AV Studio, or on your computer. The Echo system provides Automatic Speech Recognition/Captions, tools for student engagement and gathers usage analytics. If you need help or have questions fill out this help request.