Popular Services

Echo360 is a video hosting system that allows a faculty an easy way to capture, edit, upload, and publish media to students in Canvas. If you are filling out this form, you are requesting an Echo360 course which utilizes the Active Learning Platform (ALP). The blue boxes provide important information, or you can click the "?" for more details. Please read questions carefully and fill out each question as it applies to your classes.

Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Find information about Online Course Evaluations (Evaluation Kit), and submit a ticket if you are having issues.

The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.

New accounts, requests for access to department shares, email, or other technology resources.

Request additional purchase information for Hardware, Software or Printer purchasing information.

Use this service to request assistance from Information Security for compromised accounts or systems that need further investigation to determine the extent of the compromise.

Multi-Factor Authentication instructions and options.

A mailbox that multiple users can use (typically for departments).

Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU network.

Use this service to request a file be restored from a file server (e.g. J:Drive, M:Drive, etc.). OneDrive files can only be restored by the user.

If you cannot determine which service to use, pick this one.

Custom web applications that were developed by SVSU for SVSU

This template file will open in Microsoft Word.

Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.

Password management is handled under our Self-Service Password Reset (SSPR) system.

If you need general assistance with Colleague, use this service.

Find information about reserving computer labs and where students can access computer resources.

Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)

Echo360 is SVSU's chosen video capture system for recording in a classroom, our AV Studio, or on your computer. The Echo system provides Automatic Speech Recognition/Captions, tools for student engagement and gathers usage analytics. If you need help or have questions fill out this help request.

Dynamic Forms is one of the University's electronic forms software.

Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.