Popular Services
New accounts, requests for access to department shares, email, or other technology resources.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
If you need general assistance with Workday, use this service.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Request installation assistance with software on your university-owned computer.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
Report a problem with a printer or scanner in a classroom, office, or open area.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Multi-Factor Authentication instructions and options.
Get assistance on SVSU supported software here
Request additional purchase information for Hardware, Software or Printer purchasing information.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.
Short term equipment checkouts can be requested (as long as availability exists)
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Find information about reserving computer labs and where students can access computer resources.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)