Popular Services
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
New accounts, requests for access to department shares, email, or other technology resources.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
Supervisors should submit this ticket when an employee is leaving the University.
If you need general assistance with Workday, use this service.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Perceptive Content, formerly known as ImageNow, is the University's document imaging system.
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Request access deactivation for Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
If you need general assistance with Colleague, use this service.
Use this service to request assistance with an existing Workday integration or to request a new Workday integration be created.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Use this service if none of the other Network Services listed meet the needs of the request.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Find information about Online Course Evaluations (Evaluation Kit) and submit a ticket if you are having issues.
Use this service to request assistance from Information Security for compromised accounts or systems that need further investigation to determine the extent of the compromise.