Popular Services
For assistance contact Mike Randolph at ext. 7018.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
New accounts, requests for access to department shares, email, or other technology resources.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Perceptive Content, formerly known as ImageNow, is the University's document imaging system.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
Report a problem with a printer or scanner in a classroom, office, or open area.
Use this service to request modifications to a Workday report or to have a new Workday report created.
If you need general assistance with Workday, use this service.
Supervisors should submit this ticket when an employee is leaving the University.
If you need general assistance with Colleague, use this service.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
Self-Service allows students and employees to view academic, financial and employment information.
Request additional purchase information for Hardware, Software or Printer purchasing information.
If you need general help with EchoVideo or need an account, fill out this form.
Find information about Online Course Evaluations (Evaluation Kit), and submit a ticket if you are having issues.
Request access deactivation for Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Password management is handled under our Self-Service Password Reset (SSPR) system.
Request installation assistance with software on your university-owned computer.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Request changing a personal user print account to charge prints against a shared department/grant account.