Popular Services
Complete the request form, or for assistance contact Mike Randolph at ext. 7018.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU network.
New accounts, requests for access to department shares, email, or other technology resources.
Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.
SVSU has certain software licenses available for personal home use.
Multi-Factor Authentication instructions and options.
Request additional purchase information for Hardware, Software or Printer purchasing information.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
If you cannot determine which service to use, pick this one.
Find information about Online Course Evaluations (Evaluation Kit), and submit a ticket if you are having issues.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
Supervisors should submit this ticket when an employee is leaving the University.
A mailbox that multiple users can use (typically for departments).
Self-Service allows students and employees to view academic, financial and employment information.
If you need general assistance with Colleague, use this service.
If you need general assistance with Workday, use this service.
VPN software is used to create a secure connection back to SVSU resources.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.