Popular Services

Request assistance with email.

New accounts, requests for access to department shares, email, or other technology resources.

To have Echo360 added to your course or installed in a classroom you will need to fill out this form each semester.

Get assistance on SVSU supported software here

Request installation assistance with software on your university-owned computer.

Multi-Factor Authentication instructions and options.

If you cannot determine which service to use, pick this one.

Echo360 lecture capture is SVSU's chosen video capture system.

If you need general assistance with Colleague, use this service.

Find information about Online Course Evaluations (Evaluation Kit), and submit a ticket if you are having issues.

Request additional purchase information for Hardware, Software or Printer purchasing information.

SVSU has certain software licenses available for personal home use.

SVSU Information Technology Services manages all software license requests for the university.

Submit a request for programming to be completed by the Enterprise Applications or Web Technology staff.

Due to limited resources and the effort to maintain custom programming, it is the University's position to refrain from, if at all possible, making custom changes to third party or in-house developed applications. All alternatives should be fully exhausted prior to submitting a programming request.

A mailbox that multiple users can use (typically for departments).

Self-Service (Cardinal Direct) is available on mySVSU and provides information for students, faculty and staff.

mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.

Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.

SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.

If you have general questions about Classroom Technology, use this service.

Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)

SVSU supports a variety of Video and Web Conference solutions including Polycom, Lifesize, GoToMeeting, Skype, and Microsoft Teams.

Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU network.

The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.