Popular Services
New accounts, requests for access to department shares, email, or other technology resources.
Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.
Request access to Workday, Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).
Request assistance for equipment moves/relocation, hardware/software installation, virus removal, rebuilding/re-imaging system for a new user, recycling equipment, consultation services.
The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.
Use this service to request modifications to a Workday report or to have a new Workday report created.
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.
Report broken or non-functioning devices that need to be fixed or replaced (offices, labs, podium computers, kiosks). Report items like PC, Mac, and their peripherals, Digital Signs/TVs.
Report a problem with a printer or scanner in a classroom, office, or open area.
A Dynamic Form (by Next Gen) allows you to create an interactive form with workflow capabilities (conditional form logic), that is secure and has trackable submissions.
Use this service to request assistance with an existing Workday integration or to request a new Workday integration be created.
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Typically used by departments. Shared mailboxes can also be used to provide a common calendar.
If you need general assistance with Colleague, use this service.
Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.
mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.
SVSU has certain software licenses available for personal home use and SVSU Virtual Computer Labs that you can access with an internet connection and web browser.
SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.
Use this form to request a print balance review (for allotments, adjustments).
Self-Service allows students and employees to view academic, financial and employment information.
Request additional purchase information for Hardware, Software or Printer purchasing information.
Request installation assistance with software on your university-owned computer.
Use this service if none of the other Network Services listed meet the needs of the request.