Popular Services

Complete the request form, or for assistance contact Mike Randolph at ext. 7018.


New accounts, requests for access to department shares, email, or other technology resources.


The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.


Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).


If you have a phone that has stopped working, please click Create Ticket.


SVSU employees may request accounts for non-SVSU users to have special technology access. Temporary or "Wireless Guest" accounts must be handled via Clearpass.svsu.edu, or requested through The Conference Center.


SVSU has certain software licenses available for personal home use.


Request additional purchase information for Hardware, Software or Printer purchasing information.


Supervisors should submit this ticket when an employee is leaving the University.


If you need general assistance with Colleague, use this service.


Report a problem with a printer or scanner in a classroom, office, or open area.


Before creating a request for assistance please make sure you have reviewed and followed the procedures for connecting your device to the SVSU wireless network.


mySVSU is the University's portal that provides quick access to Office365, change password, Canvas, maintenance request and more.


If you need general assistance with Workday, use this service.


EchoVideo (formerly Echo360) is a system used for lecture capture at SVSU allows instructors to record their lectures in a classroom or on their computer, edit and publish to Canvas. If you need help or are new to EchoVideo please fill out this help request form. IMPORTANT: If you need EchoVideo course(s), please fill out the Semester Course Request form located on our EchoVideo Help page at svsu.edu/echohelp click the blue Create ticket button. You must be logged in to see and fill out the form.


Request installation assistance with software on your university-owned computer.


Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)


The speed of your connection will be the same regardless if you are wired, or wireless, but if you would like a device hardwired, please fill out the form below.


Owners, or managers, of department shared folders (file shares) must submit a request to grant permissions to their department shared folders to specific users.


The .EPS files available for download here will be visible when placed in a picture box in your layout. Do not use JPG files for printed publications.