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Services or Offerings?
If you have data in Colleague that needs to be changed and it cannot be done via a Colleague form/mnemonic, create a service request under this category.

Request assistance with Colleague printing and/or EasySpooler.

This service is used by ITS to track Colleague software updates.

If you need general assistance with Colleague, use this service.

If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.

Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)

In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.

CROA, Colleague Reporting and Operating Analytics, is a tool to write reports from Colleague data.

Request access to Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Synoptix is a reporting tool used by the Controller's Office to report Colleague financial data.

Request access deactivation for Colleague, CROA, EasySpooler, Informer and Perceptive Content (ImageNow).

Entrinsik Informer is a web-based reporting tool that allows you to report off Colleague live data.