Adobe Creative Cloud - Apps Installation Guide

Overview

Adobe licensing is available for all faculty and staff, its easy to install on your university or personal computer, available for PC or Mac. This guide will walk you accessing, account info, and installing the Adobe Creative Cloud app.

Who has access to Adobe Creative Cloud Suite?

SVSU staff and faculty have access to the Adobe Creative Cloud software suite through their login credentials. The Enterprise license for Adobe includes a full suite of over 20 applications for graphic design, video editing, web development, and Acrobat DC for editing PDFs.

Adobe Account Information – (IMPORTANT)

• Existing personal Adobe ID? If you have an existing Adobe ID personal account, you may migrate your content to your SVSU Enterprise account, see this online Adobe article “Manual Migration of Files”. 
• How many devices can be logged into? Only two licenses (office, personal) can be simultaneously logged into. If installed and logged in on more than two devices you will need to sign out.
• Leaving SVSU? Adobe offerings will not be available, you MUST download and save your content or transfer it to a personal Adobe account. 
• How do I get help? If you have questions about your Adobe apps, please visit the Adobe Support page.

Install Adobe Creative Cloud on a University-owned: Windows Computer

For a guided walk through view our installation guide "How to Install Available Software on University-Owned Computers," or view the quick steps below.

1. Click the Windows or Search icon type in Software Center click the app to open it.
2. From the Software Center window, click the Adobe Creative Cloud Desktop icon.
3. Click the Install button. You will see an installation status display.
4. After installing Adobe Creative Cloud, you will need to restart your computer.

Install Adobe Creative Cloud on a personal computer (adobe.com)

1. Open Google Chrome or Firefox and go to adobe.com
2. On the main page, click "Sign In" link (upper-right corner).
3. On the Adobe Sign-in window, you will need to enter your SVSU login credentials, follow the steps below:
   • Enter your SVSU email address then click the "Continue" button.
   • Click "Company or School Account"
   • You may be prompted to authenticate your account using Multi-factor Authentication.

4. On the adobe.com main page, click "Open Creative Cloud", (see example image below).
   
   

5. On the creativecloud.adobe.com page, look for Creative Cloud, and click Download.
   
   

6. The installation file will download automatically depending on your browser:

   • Google Chrome:  The installation file downloads automatically, it can seen in the bottom-left corner of your browser.
   • Firefox: Click "Save File", the installation file will download, click the down arrow (upper-right).

7. Double click the installation file Creative_Cloud_Set-Up, depending on your computer; you will see a different file extension: 

   • Windows: ends with .exe
   • Mac: ends with .dmg  (after installation, you can find a desktop shortcut).

How to Sign in to Adobe Creative Cloud

1. Open the Adobe Creative Cloud icon on your desktop or Start menu (Windows), or from Applications (Mac).
2. You will need to sign in to install the available Adobe apps.
3. On the Adobe ID Sign In the window, follow these steps:
   1. Type in your SVSU email address username@svsu.edu
   2. Click "Company or School Account"
   3. You are prompted to authenticate your account using MFA, Multi-Factor Authentication.

How to Install Specific Adobe Applications

1. In the left navigation, you will see all the Apps available for installation. 
2. Click All Apps, or click the category in the left menu (i.e., Photo, Graphic Design, Video, etc.) to find a specific app.
3. You can choose the app you want by clicking Install, you will see a progress bar.
4. When installation has finished you will receive a notification and see the application in the list Installed Apps.
5. You can Open your app from inside Adobe Creative Cloud or open it as a single application from your Windows or Mac computer.

Adobe App categories

You can install specific Adobe apps on your university or personal computer (Windows and Mac) some of the common categories are below.  As a reminder you can only be logged into 2 devices at a time, you will need to log out of one of devices. 

• Photo
• Video
• Illustration
• Acrobat and PDF

Additional Adobe Resources

Adobe FAQs

• Existing Adobe ID? Learn how to transfer your content.
• How to fix the Creative Cloud desktop app when it won't open?

Adobe Help and Learning

• Adobe Creative Cloud Learning Hub
• Adobe Help Center
• Adobe Acrobat Learn & Support

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