Respondus LockDown Browser and Monitor (Students)

What is Respondus LockDown Browser?

Respondus Lockdown Browser is an application used by instructors to secure online quizzes, tests, and exams by restricting websites and applications on your computer. You may have instructors that us Respondus Monitor it is an addition to Lockdown Browser requiring the use of a webcam that "monitors" a student as they take their exam. 

View the directions on how to download/install Respondus LockDown Browser + Monitor



 

Respondus Student FAQ

What is the Monitor feature in Respondus LockDown Browser?

Some instructors may also require you to use Monitor it requires that you use Respondus LockDown Browser along with a webcam to record your testing session. 

How do I download Respondus LockDown Browser software?

Students download Respondus LockDown Browser within Canvas (one-time installation) from a quiz that is requiring it.

Documentation: How to install LockDown Browser + Monitor

What are Respondus LockDown Browser system requirements?

  • Windows: 10 (Windows "S" is not a compatible operating system it cannot be installed.)
  • Mac OSX 10.12 to 11.1
  • iOS: 11.0+ (iPad only). You cannot take the exam if your instructor has not enabled it for the quiz.
  • ChromeOS version 88 and higher, but we recommend keeping your Chromebook updated to the latest version.
Chromebook Troubleshooting Tips: Clear your cache/cookie in your Chrome browser.

 

How do I download LockDown Browser on my Chromebook?

You need to install an extension in your Chrome browser download link is provided when you open the quiz, review the instructions on to download and install on your Chromebook.

How do I download LockDown Browser on my iPad?

If the quiz is enabled for iPad by your instructor, download and install the "LockDown Browser" app from the App Store to the iPad. (Requires iOS 11 or higher.) After installation, launch the LockDown Browser app. Review this helpful guide for first time use skip to Step 2, LockDown Browser setup on iPad.

LockDown Browser is closing itself while trying to take an exam.

There can be connectivity issues to cause Respondus LockDown Browser to freeze while they take an exam. 

  • A restart of your computer should help resolve connectivity issues. After rebooting your computer, reopen LockDown Browser and navigate to your exam and proceed with taking it.

How do I Update Respondus LockDown Browser to the latest version on my computer?

Open Respondus LockDown Browser (Windows or Mac)

Windows users:

  1. Click the "i" icon in the top-left toolbar.
    An image of Respondus LockDown browser menu --- click "i" icon
     
  2. The version number and date display, click “Check for Newer Version”.
    An image of Respondus LockDown Browser --- click Check for Newer Version
     
  3. The version and new date will display in the message box, if there is an update you will see a “Get Update” button. Click it to update Respondus LockDown Browser.
    An image of Respondus LockDown Browser --- click Get Update
     
  4. You will be prompted to authenticate your account with Multi-factor Authentication.
  5. Once you have validated your login credentials, the update processes and Canvas opens in Respondus LockDown Browser.

Mac users:

  1. Select “About” from the toolbar
  2. Click “Check for Update"
  3. The version will be displayed, if a new version is available you will be able to download a newer version.

Article: Respondus Support --- How to Update LockDown Browser

Respondus Student Resources

Details

Article ID: 117022
Created
Fri 9/25/20 12:40 PM
Modified
Mon 11/22/21 3:46 PM