Overview
Respondus Lockdown Browser (LDB) is an application used by instructors to secure online quizzes, tests, and exams by restricting websites and applications on your computer. You may have instructors that us Respondus +Monitor it is an addition to Lockdown Browser requiring the use of a webcam that "monitors" a student as they take their exam.
Available: Windows, Mac, i{ad. and Chromebook, see "System Requirements" below.
What is Respondus LockDown Browser?
Respondus Getting Started
PDF handout: Respondus LockDown Browser + Monitor Student Guide
Tips on Successfully Taking a Quiz with LockDown Browser
We recommend being as close to the wireless router as possible, or ideally connecting via ethernet (hardwire). If you do not have broadband internet cable (Charter) or DSL (ATT), SVSU ITS recommends going somewhere with reliable high-speed internet. Exams should not be taken in a public business setting that has free WiFi (Starbucks, McDonalds, etc.). If there is no place to go, anywhere on SVSU’s campus would work for an exam.
Respondus Student FAQs
How can I tell if a quiz requires LockDown Browser or a Webcam?
In the description of the test, it will say Requires LockDown Browser, and if Monitor is enabled it will proceed with
+ Webcam, this means you are required to use your camera on your computer when taking your quiz. See sample image below.
View all Student FAQs (see below) please click the question view the instructions, click it again to close it.
What is the Monitor feature in Respondus LockDown Browser?
Some instructors may also require you to use the Monitor feature of Responuds LockDown Browser using a webcam to record your testing session. If your quiz is using a webcam, you will see it in the quiz description.
How do I download Respondus LockDown Browser on my computer?
Students download Respondus LockDown Browser within Canvas (one-time installation) from a quiz that is requiring it.
PDF Handout: How to install LockDown Browser + Monitor
What are Respondus LockDown Browser system requirements?
How do I download LockDown Browser on my iPad?
If the quiz is enabled for iPad by your instructor, download and install the "LockDown Browser" app from the App Store to the iPad. (Requires iOS 12 or newer.) After installation, launch the LockDown Browser app. Explore more about using an iPad to take your exam with Respondus LockDown Browser.
IMPORTANT: LockDown Browser for iPad is *not* compatible with the Canvas "Student" iPad app.
LockDown Browser is closing itself while trying to take an exam.
There can be connectivity issues to cause Respondus LockDown Browser to freeze while they take an exam.
- A restart of your computer should help resolve connectivity issues. After rebooting your computer, reopen LockDown Browser and navigate to your exam and proceed with taking it.
How do I start a quiz with Respondus Lockdown Browser?
Please see the instructions and images below to get familiar with Respondus LockDown Browser so you are prepared for taking your quiz. SVSU ITS recommends using the practice quiz as many times as you need to so you are comfortable using Respondus LockDown Browser.
This is what a quiz enabled with Lockdown browser looks like (see image below). The red x (upper-right corner) will close the browser entirely, leaving anything unsaved or unfinished lost. The browser also doesn't have the option to open an additional tab, only one is allowed.
The following series of images below show the steps, they can vary depending on what the professor has chosen for your exam.
- Terms of Use: First, you must agree to the Terms of Use.
- Webcam Check: Next, select "Yes" when you see your image (this requires a web camera) it must be enabled.
- After clicking yes, the screen will ask you to record a 5 second video.
- Click "Continue" and move through rest of the steps. When you see a green thumbs up icon, the Facial Detection Check (Step 5.) is complete, click Continue. Finally, you are on Step 6 and ready to Begin Exam.
- After taking a quiz, you can sometimes view your answers, again depending on what settings your professor has chosen. If the quiz was taken in LockDown Browser then they can only be viewed in LockDown Browser.
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View results are open
The correct answers are open for viewing. Click the link to view the results (see image below).
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View results are closed
The correct answers are closed for viewing, (see image below).
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How do I update Respondus LockDown Browser to the latest version on my computer?
It is recommended to have the latest version of LockDown Browser for best experience. Open Respondus LockDown Browser (Windows or Mac). For Windows users, look for the "i" icon, for Mac users select "About." Note: If you experience issues with updating LockDown Browser on your computer, see the yellow box on how to reinstall LockDown Browser.
Re-Installing LockDown Browser from within Canvas
If you cannot update LockDown Browser you will need to reinstall LockDown Browser on your computer. Login to your Canvas course. Click on the Quiz that has Respondus LockDown Browser Enabled (you will see it in the title) and click Take the Quiz. A link will be provided, follow the download instructions for the computer you are using.
Windows users
- Click the "i" icon in the top-left toolbar.
- The version number and date display, click “Check for Newer Version”.
- The version and new date will display in the message box, if there is an update you will see a “Get Update” button. Click the button to update Respondus LockDown Browser.
- You will be prompted to authenticate your account with Multi-factor Authentication.
- Once you have validated your login credentials, the update processes and Canvas opens in Respondus LockDown Browser.
Mac users
- Start Respondus LockDown Browser.
- Select “ABOUT” from the toolbar.
- Click “Check for Update"
- The version will be displayed, if a new version is available you will be able to download a newer version.
Article: Respondus Support: How to Update LockDown Browser
Respondus Student Resources