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    Services or Offerings?
    Colleague Locked Record
    1. Services
    2. Administrative & Business Systems
    3. Colleague and Related Applications
    In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.