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    Outlook: Email Not Appearing in Inbox
    There are several common reasons this may happen. Review the sections to identify and resolve the issue.

    Rules
    Focused Inbox
    Junk Email and Allow/Block Sender Lists
    Quarantine
    Outlook on the web - Create and Manage Rules
    Choose how to handle incoming messages in a few different ways within Outlook on the web or the New Outlook (desktop app) must be toggled on.