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How to determine a Phishing or Spam email
Spam is any unwanted email. It is not necessarily malicious.
Phishing is malicious. It goes beyond spam and tries to either infect the computer with malware or steal login credentials.

Reporting a Security Incident

When an endpoint is suspected of being compromised and direction to proceed has been received from the ITS security manager, these steps should be taken ASAP by ITS personnel.