How to Submit A Programming Request

Submit A Programming Request

Information Technology Services (ITS) has an online programming request process.  Due to limited resources and the effort to maintain custom programming, it is the University's position to refrain from, if at all possible, making custom changes to third party or in-house developed applications.  All alternatives should be fully exhausted prior to submitting a programming request.  Because of this and to keep management informed, only designated staff have access to submit a programming request.  Please refer to the chart for those who can submit and work with the person for your department or division on submitting requests.

Academic Advisement Center Gary Brasseur
Controller's Office Estee Bowman
Division of Administrative and Business Affairs Chelsea Miller
Housing Operations and Bookstore Dawn Iseler
Human Resources Jennifer Neitzel, Corrie Piotrowski
Information Technology Services Jim Maher, Jacob Reinelt, Mary Aumann
Career Services, Multicultural Services, University Communications, SVSU Foundation or any for the President's Division Jason Swackhamer
Office of Academic Affairs, Dean's Offices, Library, Writing Center, Office of Accessibility Resources and Accommodations, Center for Excellence in Teaching and Learning (CETL) Tammy Elliott
Office of Admissions and Office of International and Advanced Studies Amy Gougeon, Jennifer Pahl
Office of Scholarships and Financial Aid Robert Lemuel
Office of the Registrar and Office of Institutional Research Dan Strasz, Courtney Fylling

Questions asked on the programming request form:

  • Request Type - Create a new program, fix an existing program, modify and existing program, create a new e-form in Dynamic Forms, Modify an existing e-form in Dynamic Forms, SVSU regulatory, regulatory requirement.
  • Description
  • Date needed
  • Alternate date needed
  • Impact if the date needed is not met and who is impacted
  • Description of how this request will help you achieve department goals and university goals
  • Reason(s) for request - cost savings, department efficiency, employee efficiency, student efficiency, other
  • Please elaborate on the reason(s) for request selected above and the efficiencies/savings gained
  • Impact to the department and the university if this request is denied

After a programming request is received in ITS, a programmer will look at it and estimate the work needed.  The request will then be forwarded to the Administrative Systems Committee (ASC) who will approve or deny the request and determine the priority.  If approved by the ASC, the request will be sent to the VP for Administration and Business Affairs for approval.  Once approved by both, ITS will add it to the list to be completed.

If you have any questions, please contact Jim Maher by email, jmmaher@svsu.edu or by phone, 989-964-2222.

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