How to Fix Colleague UI When it is Hung at the Blue Screen

How to Fix Colleague UI When it is Hung at the Blue Screen

If you are working from off campus and Colleague UI hangs at the blue screen in Chrome, try the following steps:

  • the failed login screen needs to be the active tab
  • right click the padlock to the left of the URL/site address
  • click Cookies
  • highlight
  • click Remove
  • click
  • click Remove
  • click Done
  • close the current tab
  • open a new tab
  • load Colleague UI

If that does't work, then reboot the computer.

Print Article


Article ID: 106102
Fri 4/24/20 1:22 PM
Wed 8/9/23 9:46 AM