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    Junk/Quarantine - How to prevent an email from going into quarantine or junk email folder.
    To prevent an email from going into Quarantine or Junk email.
    Outlook: Email Not Appearing in Inbox
    There are several common reasons this may happen. Review the sections to identify and resolve the issue.

    Rules
    Focused Inbox
    Junk Email and Allow/Block Sender Lists
    Quarantine