Outlook on the Web FAQs

Summary

Frequently asked questions specifically regarding Outlook on the Web.

Body

Get Started with Outlook on the Web

Outlook on the Web gives you access to your SVSU email, calendar, contacts, and more. On this page, you’ll find answers to common questions and helpful tips for using Outlook on the Web effectively.

MS Outlook on the Web support page

In this article:

Log in to Outlook on the Web

You can access your SVSU email and calendar from any up-to-date web browser (Edge, Chrome, Firefox, Safari) on a PC or Mac.

mySVSU

  1. Go to www.svsu.edu
  2. Click mySVSU
  3. Login with your SVSU credentials and verify MFA if prompted.

Quicklinks

  1. Go to www.svsu.edu
  2. Click Quicklinks
  3. Select Email
  4. Login with your SVSU credentials and verify MFA if prompted.

Microsoft 365 home

  1. Go to outlook.office.com
  2. Login with your SVSU credentials and verify MFA if prompted.

Logging In to Another Organization’s Account

If you have another Microsoft 365 account (e.g., from another job), use your browser’s Private Browsing/Incognito Mode to sign in without conflict. View the related Knowledge Article on this topic (right side of this page.

Maximum Number of Recipients Allowed Per Email

The maximum is 500 recipients total per email. This includes all addresses listed in the To, CC, and BCC fields combined.

Set Up a Signature

A signature is a block of contact info automatically added to your emails.

  • Click the gear icon (top right) in Outlook

  • Navigate to Mail > Compose and Reply

  • Create or edit your signature

MS email signature support page

Set Automatic Replies

Use auto-replies when you’re away or on vacation:

  • Go to Settings > View all Outlook settings > Mail > Automatic replies

  • Customize your message and scheduling preferences

MS automatic reply support page

Organize Incoming Messages with Rules

Create rules to automatically move, delete, or forward messages:

  • Go to Settings > Mail > Rules

  • Click Add new rule and define your conditions

Manage Contacts in the People App

Use the People app to add contacts and create contact lists.

MS contacts support page

Share a Folder

To share a folder:

  1. Share the specific folder you want others to access

  2. Ensure higher-level folders are set to visible

View the related Knowledge Article on this topic.

Open and Use Shared Mailboxes

Some employees have access to other, shared mailboxes. For example, if you work in the IT Support Center, you may have access to the support@svsu.edu email address. Access to this mailbox would need to be approved by the owner of the mailbox and set up by a system administrator. 

How do I enable an email signature for another mailbox and set automatic replies?

If you have full access and “Send As” permissions:

  • Open the shared mailbox in a separate tab
  • Set up the signature and auto-replies just as you would in your own account

 

Restore Deleted Emails or Folders

  • Deleted items remain in the Deleted Items folder for 5 years.
  • If emptied, items can be recovered within 14 days.

MS deleted items support page

Add a Shared Calendar

  • Open the Calendar app in Outlook on the Web

  • Use the search bar to find the person or mailbox

  • Click the calendar icon to add it

  • The calendar appears under People's Calendars in the left panel

Outlook on the web - Calendar tool - How to add a calendar

Details

Details

Article ID: 106732
Created
Mon 5/4/20 7:39 PM
Modified
Tue 4/29/25 2:22 PM

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