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Services or Offerings?
Self-Service
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
Self-Service allows students and employees to view academic, financial and employment information.
Cloud Services
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
SVSU currently supports Azure, Amazon (AWS) and Office 365 Cloud Services.
Federated Services - LDAP
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth. This service is for LDAP.
Federated Services - ADFS/Shibboleth
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth. This service is for ADFS/Shibboleth.
Federated Services
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
SVSU offers 3 methods of application integration:  ADFS, LDAP and Shibboleth.  If you are considering a third party application that will need SVSU authentication you will need to Request Assistance with Federated Services.
Web Services
  1. Services
  2. University Communications
  3. Web Operations
Server (System Admin) - Other
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
This Service should be used if none of the other server and storage services fit the request.
Information Security Other
  1. Services
  2. Information Technology Services (ITS)
  3. Information Security
Use this service to request assistance from Information Security for items not covered by other Information Security services.
Network - Other
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Network
Use this service if none of the other Network Services listed meet the needs of the request.
Server and Storage Management & Monitoring
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
This Service provides general server wide changes that might include reconfiguration of server services/roles, as well as specific monitoring requirements for Servers and Storage.
TeamDynamix
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
TeamDynamix is the University's service and project management system.  It is used by Information Technology Services and University Communications.
Colleague Software Updates
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
This service is used by ITS to track Colleague software updates.
SSPR Help Needed
  1. Services
  2. Information Technology Services (ITS)
  3. Account Management
Password management is handled under our Self-Service Password Reset (SSPR) system.
New Drive / File Share
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
Use this service to request a New File Share be created.
Wired Network Connectivity
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Network
If you are experiencing issues with Wired Network Connectivity please use this Service to Request Assistance.