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Services or Offerings?
Account Access & Permissions
  1. Services
  2. Information Technology Services (ITS)
  3. Account Management
New accounts, requests for access to department shares, email, or other technology resources.
Apparel and/or gift items request
  1. Services
  2. University Communications
  3. Marketing
  4. Apparel & Gift Items
Business Cards
  1. Services
  2. University Communications
  3. Marketing
  4. Business Cards & Stationery
The following information provides costs for business cards that are printed on one side. For custom designs, contact University Communications at ext. 4039.
Calendar Resource
  1. Services
  2. Information Technology Services (ITS)
  3. Email & Calendar
Non-person related calendars, e.g. meeting/conference rooms, audio-visual equipment, project, or vacation calendars.
Canvas Help Request
  1. Services
  2. Information Technology Services (ITS)
  3. Classroom Support & Instructional Training
Canvas is SVSU's Academic Learning Management System. Occasionally, non-academic departments use Canvas for Administrative Training.
Cardinal Success Story
  1. Services
  2. University Communications
  3. Cardinal Success Stories
Classroom Technology - Report an Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Classroom Support & Instructional Training
Classroom technology is crucial to learning, report issues with it here.
Classroom Technology - Request Other Support
  1. Services
  2. Information Technology Services (ITS)
  3. Classroom Support & Instructional Training
If you have general questions about Classroom Technology, use this service.
Cloud Services
  1. Services
  2. Information Technology Services (ITS)
  3. Network, Servers & Storage
  4. Servers & Storage
SVSU currently supports Azure, Amazon (AWS) and Office 365 Cloud Services.
Colleague Data Correction
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
If you have data in Colleague that needs to be changed and it cannot be done via a Colleague form/mnemonic, create a service request under this category.
Colleague Duplicate Record
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
If you find two or more records in Colleague for the same person, please report it so IT Services can mark one as a duplicate.
Colleague General Assistance
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
If you need general assistance with Colleague, use this service.
Colleague Locked Record
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, create a ticket.
Colleague Move Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
Request Colleague items to be moved from test1 to production or from development to test1. (ITS use only)
Colleague Printing (EasySpooler)
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative & Business Systems
  4. Colleague and Related Applications
Request assistance with Colleague printing and/or EasySpooler.