Understand the message box alerts you may see in Canvas.

Articles (4)

Pinned Article EchoVideo: LTI Error displays with Student View in Canvas

The LTI error displays in Canvas when an instructor uses Student view when trying to view EchoVideo content. The ability for instructors to see the student perspective is a feature that is coming toward the end of 2023.

EchoVideo: 404 Not Found - Error Message seen in Canvas (instead of the embedded video when it's been deleted from your Library)

404 Not Found error message displays in Canvas (e.g., page, discussion, assignment, etc.) when EchoVideo content has been deleted from your Library.

EchoVideo: LTI error - Looks like no content has been added to this class yet (seen when using the Classroom player)

EchoVideo LTI error: Looks like no content has been added to this class yet occurs when content is trying to be viewed out of term or the instructor has made it unavailable to view.

EchoVideo: Unauthorized Error (displays if you used public links)

A unauthorized error displays in Canvas or other locations where a public link was previously used. Media stored in EchoVideo must be shared with students by embedding media in Canvas content type (e.g., Page, Discussion, Assignment, etc.) or publishing to an EchoVideo course(s).