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- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
- Capture Classroom Lectures for Faculty
View or download the instructions on how to create an Ad-hoc capture in the classroom using Classroom Capture (software installed on the podium computer).
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
Acrobat has a new look and feel in its functionality that makes working with pdfs simpler and intuitive.
- Knowledge Base
- ITS Knowledge Base Articles
- Hardware, Software & Printing
The Mac FileVault encryption solution does not allow new user profile creation to happen automatically. The process requires two people - one user who currently uses the device, and the other being the new user needing access to use the device.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
Keep up to date with EchoVideo latest enhancements and features released to updates coming.
- Knowledge Base
- ITS Knowledge Base Articles
- Account Management
Employees that are hired, change roles or responsibilities, or leave university employment, often have different kinds of technology access/permissions that may need to change. This may include a change or revocation of access to different resources, change of computer systems and/or relocation of equipment. To ensure smooth transitions, it is important for supervisors to consider and request changes in advance.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
- Create EchoVideo Content for Faculty
If you have a Zoom Pro account and Echo360 your meetings created in Zoom automatically copy to your Library, the integration also allows you to create Zoom meetings within via the Create button while logged into your Echo360 account or schedule them in your Echo360 course. Explore more on Echo360's integration with Zoom.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
Student guide for various online tools they have access to where they can learn Canvas, Echo360, join a meeting in Teams, create graphics, presentations, short videos and more.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
This article is for faculty already using Echo360 (EchoVideo). Learn different ways to record, manage, edit your media or transcript, tools/tips to engage your students, and what enhancements are new and coming.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
- Edit EchoVideo Content for Faculty
Allows you to create a media Collection in your Library to share with instructors or students outside of an Echo360 (EchoVideo) course. You can set various permissions for what they are allowed to do with your media.
- Knowledge Base
- ITS Knowledge Base Articles
- Hardware, Software & Printing
The error originates when the new PaperCut client is installed and the user also has ImageNow.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
EchoVideo Q4 2023 enhancements include a new Video Player seen across the platform excluding Live Streams, create embedded Playlists, choose Virtual Backgrounds when recording with Browser Capture, and several visual improvements that provide simpler workflows improving accessibility. Click to learn more about 2024 Enhancements, hotfixes, new features this page will be maintained and kept up to date.
- Knowledge Base
- ITS Knowledge Base Articles
- Administrative & Business Systems
Best-practice steps to follow when creating a new Colleague Communications Management email document, or when troubleshooting why an existing document batch is not being received by recipients.
- Knowledge Base
- ITS Knowledge Base Articles
- Account Management
A new @svsu.edu email address will be issued to retirees, or Alumni, at the end of their employment, by request only. Only retiring employees and alumni are eligible for an SVSU username beyond employment; other employees are not eligible. The new username will include an email account only and does not include network storage, or Adobe or Microsoft 365 licensing. Upon departure, all employees relinquish access to the SVSU username/email address they held while employed.
- Knowledge Base
- ITS Knowledge Base Articles
Bookmarks are great ways to save quick routes to websites or pages that you regularly use, and want to have one place to access. When you are logged into a browser, the bookmarks that you have saved will be available from anywhere you log in from through the cloud. Each browser has their own version, which means that switching browsers will need new bookmarks. If you choose to switch browsers you would need to manually find each website and save it as a bookmark in the new one.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
Stay organized with Microsoft Planner, a planning and project management app from Office 365. Add Planner to Microsoft Teams and create new Teams based on existing plans. If you create a new plan you will automatically create an Office 365 group and syncs content.