Search104 Results
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
Student guide for various online tools they have access to where they can learn Canvas, Echo360, join a meeting in Teams, create graphics, presentations, short videos and more.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- EchoVideo Help
This article is for faculty already using Echo360 (EchoVideo). Learn different ways to record, manage, edit your media or transcript, tools/tips to engage your students, and what enhancements are new and coming.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
Stay organized with Microsoft Planner, a planning and project management app from Office 365. Add Planner to Microsoft Teams and create new Teams based on existing plans. If you create a new plan you will automatically create an Office 365 group and syncs content.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Canvas Help Articles
Canvas is the learning management system used at SVSU. Canvas allows instructors to organize their courses and course content so students can find the materials they need quickly and easily. Canvas includes tools for announcements, assignments, quizzes, grades, discussion and more.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
OneDrive for Business is Microsoft 365's cloud storage and file sharing application for organizations. OneDrive allows you to easily store, manage, and share work files without having to contact IT. OneDrive is accessible via the web or the OneDrive for Business sync client (desk top app).
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
iPad tips to help get started using an iDevice.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
SVSU subscribes to an Enterprise License with SurveyMonkey. This article explains how to get started, search for instructions, and get help.
- Knowledge Base
- ITS Knowledge Base Articles
- ITS Policies and Procedures
The Grant Equipment Disposal guidelines are provided to help ensure that ITS follows the Federal Regulations that must be followed when disposing of equipment purchased with federal funds.
- Knowledge Base
- ITS Knowledge Base Articles
- Email & Calendar
For security reasons, SVSU blocks certain file types from being sent in Outlook. This helps keep viruses from spreading, and keeps users' computers and accounts safe.
- Knowledge Base
- ITS Knowledge Base Articles
With the switch to mobile laptops and docking stations, issues arise that may have simple solutions users can help to prevent themselves. Please see the list of best practices, below, for possible fixes to any basic issues you may experience with your device.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
The Canvas Student app (by Instructure) is the mobile version of Canvas that helps students stay current with their courses while on the go. Download the FREE Canvas app on Android and iOS devices.
- Knowledge Base
- ITS Knowledge Base Articles
- ITS Policies and Procedures
The purpose of a Major Incident is to link "like" tickets together to streamline incident management during large production down (break-fix) issues affecting multiple people and/or systems. Incident management is intended to be a very fast process, helping users get back up and running—with workarounds if need be—to address break-fix issues.
- Knowledge Base
- ITS Knowledge Base Articles
- Network, Servers & Storage
The purpose of this Knowledge Article is to help SVSU employees stay organized by providing a common set of rules to apply when naming files. The conventions are primarily intended for use during the creation of word-processed documents, spreadsheets, presentations or other data files to be stored in a file storage location. Similar conventions should be applied to folders within a directory structure.
- Knowledge Base
- ITS Knowledge Base Articles
- Account Management
Multi-Factor Authentication, MFA, helps ensure a user's identity when attempting to use SVSU software and systems. It requires SVSU users to verify their account login using two layers of authentication. First, being your SVSU username and password. Second, is their two-factor verification from the available options. Without authentication, your log in will fail on any application that uses single sign-on for a SVSU system.
- Knowledge Base
- ITS Knowledge Base Articles
- Classroom Support & Instructional Training
- Software Support
Microsoft is rolling out a NEW version of Bookings called Bookings with me. It streamlines the Bookings app to offer features that individuals need vs. all the features that the original Bookings offered (that small businesses need). This page provides help for both Bookings and Bookings with me.